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Friendly English speaking staff. We had a very comfortable stay. The hotel gave us the upgrade I requested and late checkout as we were there for 4 nights. There was a bath to soak in and a large king size bed where we slept very well. The room was spacious, well lit and excellent sofa chairs to ...
From HK, stayed for one night, with club lounge access. Check-in was tough, but the staff helped a lot. Info: (Double checked with 2 staff at the front desk) Club Room in here means you have lounge access right and the *PRIORITY* to be assigned on 22/F or above. Arrived at 1pm, staff at front desk ...
Nice view during the night with excellent customer service and concierge. Walking distance to HuaQiangBei. Need more upgrades on toilet section.
The hotel staffs were very friendly and helpful. The location is also good. The room standard is average.
Have stayed here numerous times and always left with a great feeling and wanting to come back! I couldn't find one negative comment to make. Fantastic Resort Hotel and amenities!
The hotel is nice with only 2 things i could note. 1. The location isnt the best. 2. The staff doesnt speck english all that well. All and all a nice stay and a good hotel.
Staff are super friendly and helpful, the facility and rooms are maintained very well. The restaurant food and staff are great most of them talking english or at least try to communicate in english which is a great. The chef and restaurant manager are super friendly and they offer an exceptional ...
The hotel was clean and modern with nice staff. The gained access to the executive floor where they served nice snacks for happy hour, and breakfast buffet was a happy experience. Made our new years eve a time to remember.
Location is fantastic, amenities are top natch and staff very friendly. This was my second stay at the hotel and planning another in March.
Good location nice hotel and comfortable good services good meal
It's awesome to stay at the top of Shenzhen and be able to enjoy the view every now and then.
This hotel is great for visitors from all around the globe. Positioned in a safe, clean area, you can feel free to explore outside the hotel! However this is not needed with all the BLL has to offer from dining, shopping, and relaxation at it's spa. Rooms are always very clean and comfortable.
I LOVE this hotel! Clean, friendly and absolutely amazing. People are very nice and courteous, they really accommodate individual needs. They are very hospitable! I can't say anything but nice things! You must check out to see what I am talking about!
Close to shopping, mrt and food. Cleaning staff are wonderful. Would stay at futian shangri when coming by shenzhen.
It wasn't bad but could be better the amount of money we paid through Expedia. Overall it was satisfactory. Hotel is far away from the Main Shenzhen city, commuting is much easier on Metro then using Taxi.
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