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Room type

Superior Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Club Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Deluxe Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Shenzhen hotel in Futian with 3 restaurants


This family-friendly Shenzhen hotel is located on the Strip, within 1 mi (2 km) of Shenzhen Convention and Exhibition Center, Coco Park, and Lianhua Mountain Park. Shenzhen Golf Club and Guan Shanyue Art Museum are also within 1 mi (2 km).

Hotel Features

This hotel features 3 restaurants, an outdoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 391 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy private spa tubs, and other standard amenities include sitting areas, minibars, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Marco Polo Shenzhen provides a health club, a spa tub, and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center, limo/town car service, and meeting rooms. Event facilities include a conference center and conference space. This luxury hotel also offers a steam room, a rooftop terrace, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available on request), a beach shuttle, and a ski shuttle.

Marco Polo Shenzhen has designated areas for smoking.

  • 24-hour business center 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Area shuttle (surcharge) 
  • ATM/banking 
  • Babysitting or childcare 
  • Bar/lounge 
  • Beach shuttle (surcharge) 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free grocery shopping service 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Cruise terminal shuttle (surcharge) 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Ferry terminal shuttle (surcharge) 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 41 
  • Number of meeting rooms - 31 
  • Number of restaurants - 3 
  • Outdoor pool 
  • Pool sun loungers 
  • Poolside bar 
  • Porter/bellhop 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping center shuttle (surcharge) 
  • Shopping on site 
  • Ski shuttle (surcharge) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Terrace 
  • Total number of rooms - 391 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Wedding services 
  • Year Built 2006 

Family Friendly Amenities

  • Babysitting or childcare  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Microwave (on request)  
  • Outdoor pool  
  • Rollaway/extra beds available  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Designer toiletries 
  • Desk 
  • Free dial-up Internet access 
  • Down comforter 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe (laptop compatible) 
  • Individually decorated 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • LCD TV 
  • Microwave (on request) 
  • Minibar 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Private spa tub 
  • Rainfall showerhead 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate sitting area 
  • Shower/tub combination 
  • Slippers 
  • Soundproofed rooms 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Cafe Marco - This restaurant serves breakfast, brunch, lunch, and dinner.

Carrianna Chinese Restaur - This restaurant serves lunch and dinner.

Nishimura Japanese Restau - This restaurant serves lunch and dinner.

Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowboarding nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Yoga classes/instruction on site 
  • Game viewing nearby 
  • Game drive nearby 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Accessible parking 
  • Roll-in shower 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 171 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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