Get an overview of this hotelFamily-friendly Shenzhen hotel in Futian with 3 restaurants


This family-friendly Shenzhen hotel is located on the Strip, within 1 mi (2 km) of Shenzhen Convention and Exhibition Center, Coco Park, and Lianhua Mountain Park. Shenzhen Golf Club and Guan Shanyue Art Museum are also within 1 mi (2 km).

Hotel Features

3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 391 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy private spa tubs, and other standard amenities include sitting areas, minibars, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Marco Polo Shenzhen features an outdoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a 24-hour business center, limo/town car service, and meeting rooms. 31 meeting rooms are available. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. For a surcharge, the property provides a beach shuttle and a roundtrip airport shuttle.

Marco Polo Shenzhen has designated areas for smoking.

  • 24-hour front desk 
  • Children's club (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 391 
  • Number of floors - 41 
  • ATM/banking 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Cruise terminal shuttle (surcharge) 
  • Ferry terminal shuttle (surcharge) 
  • Shopping center shuttle (surcharge) 
  • Ski shuttle (surcharge) 
  • Beach shuttle (surcharge) 
  • Gift shops or newsstand 
  • Hair salon 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Designated smoking areas 
  • Pool umbrellas 
  • Computer station 
  • Rooftop terrace 
  • Luggage storage 
  • Children's club 
  • Outdoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 31 
  • Multilingual staff 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Free grocery shopping service 
  • Year Built 2006 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • 24-hour business center 
  • Number of meeting rooms - 31 
  • Pool sun loungers 
  • Conference center 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Breakfast available (surcharge) 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Grocery/convenience store  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Soundproofed rooms 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Bidet 
  • Rainfall showerhead 
  • Slippers 
  • Desk 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • HDTV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Free dial-up Internet access 
  • Private spa tub 
  • Room service (24 hours) 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Cafe Marco - This restaurant serves breakfast, brunch, lunch, and dinner.

Carrianna Chinese Restaur - This restaurant serves lunch and dinner.

Nishimura Japanese Restau - This restaurant serves lunch and dinner.

Connect (Lobby Lounge) - This lobby lounge specializes in dim sum and serves light fare only.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snowboarding nearby 
  • Hiking/biking trails nearby 
  • Ecotours nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Fitness classes on site 
  • Yoga classes/instruction on site 
  • Game viewing nearby 
  • Game drive nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa.


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies


Check-in time ends at midnight

Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250 per night.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 171 per person (approximately)
  • Airport shuttle fee: CNY 1000 per vehicle (one way)
  • Rollaway bed fee: CNY 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Marco Polo Hotel Shenzhen
  • Marco Polo Shenzhen
  • Shenzhen Marco Polo
  • Marco Polo Shenzhen Hotel Shenzhen
  • Shenzhen Marco Polo Hotel

We should mention

This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Sorry, we seem to have had an issue loading our review content. Try again?