Front of property

Reviews of Metropark Hotel Shenzhen

4 out of 5
Metropark Hotel Shenzhen
2088 Dongmen Road C, Luohu District, Shenzhen, Guangdong

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 1000 reviews" "
Rating 8 - Good. 512 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Darren

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Very convenient, metro is literally underneath the hotel and it’s surrounded by thousands of shops.
Stayed 7 nights in Jan 2020
Response from Metropark Hotel Shenzhen on Jan 22, 2020
Dear guests, thank you very much for staying in metropark hotel shenzhen. Please accept the sincere greetings from all the staff of the hotel. Thank you very much for taking the time to give us a comment, looking forward to your next stay!

8/10 Good

Jim, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ideal for my needs and interests. Sit above the subway, great value, spacious room like a mini sweet with kitchette. Maid was very happy person.
Stayed 6 nights in Dec 2019
Response from yi on Jan 4, 2020
Dear guests, thank you for staying in Shenzhen Metropark Hotel, please accept from the hotel staff sincere greetings. Located in the prosperous business district of Dongmen in Luohu district of Shenzhen City, the hotel is a full-suite business hotel built on Metro Line 3(Shaibu Station) , near Dongmen pedestrian street, two stops away from Diwang mansion and Vientiane City road Three stops from Luohu port and Shenzhen Railway Station, it is a comprehensive shopping, leisure, entertainment and business center. The hotel has luxurious and comfortable suites, including one room, one hall, two rooms and one hall Can find a comfortable feeling here. Sincerely look forward to your visit again!

2/10 Terrible

Winston

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Booking issue
Booking record show confirmed with breakfast but hotel do not have record. It is a screw-up between Hotel, com and Metropark.
Stayed 2 nights in Dec 2019
Response from yi on Jan 4, 2020
Dear guests, thank you for staying in Shenzhen Metropark Hotel and taking the time to give us comments. Your feedback is very important, because the hotel room reservation price is not including breakfast, so we are also in contact with the team to deal with this matter urgently, we deeply regret the inconvenience to you, we sincerely look forward to your visit again!

8/10 Good

Brax, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service
The room type I booked still not available even I checked in the late afternoon time. The staff is nice to change a similar type of room for us.
Stayed 1 night in Dec 2019
Response from YI on Dec 27, 2019
Dear guests, thank you very much for staying at Shenzhen Metropark Hotel and taking your valuable time to give us comments. Please accept the sincere greetings from all the staff of our hotel. Thank you for your recognition of hotel service, your recognition is the greatest encouragement to us. In our work of the future, we will continue to uphold the consistent standards of quality, strengthen the hotel's personalized service and make them workable to provide all guests with an intimate and meticulously satisfactory service. Sincerely looking forward to your visit again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on top of the Metro, near the food street and the malls. Basically, it is in the heart of all things.
Stayed 4 nights in Dec 2019
Response from YI on Dec 26, 2019
Dear guests, thank you for staying in Shenzhen Metropark Hotel, please accept from the hotel staff sincere greetings. Located in the prosperous business district of Dongmen in Luohu district of Shenzhen City, the hotel is a full-suite business hotel built on Metro Line 3(Shaibu Station) , near Dongmen pedestrian street, two stops away from Diwang mansion and Vientiane City road Three stops from Luohu port and Shenzhen Railway Station, it is a comprehensive shopping, leisure, entertainment and business center. The hotel has luxurious and comfortable suites, including one room, one hall, two rooms and one hall Can find a comfortable feeling here. Sincerely look forward to your visit again!

8/10 Good

Dawn Bee Guat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we were happy with our stay at Metropark Hotel. Very convenient to take the lift straight down to Shaibu Metro and a lot of shops and restaurants nearby. The room was large and comfortable. They can improve by providing some plates which could be used in the microwave oven. Some teaspoons or stirrers would make it easier when we made our coffee.
Stayed 5 nights in Dec 2019
Response from yi on Dec 25, 2019
Dear guests, thank you for staying in Shenzhen Metropark Hotel, please accept from the hotel staff sincere greetings. Located in the prosperous business district of Dongmen in Luohu district of Shenzhen City, the hotel is a full-suite business hotel built on Metro Line 3(Shaibu Station) , near Dongmen pedestrian street, two stops away from Diwang mansion and Vientiane City road Three stops from Luohu port and Shenzhen Railway Station, it is a comprehensive shopping, leisure, entertainment and business center. The hotel has luxurious and comfortable suites, including one room, one hall, two rooms and one hall Can find a comfortable feeling here. Sincerely look forward to your visit again!

4/10 Poor

Jane, New York

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People smoke on non-smoking floors with doors open. Smokes were in the air system. Even though we were supposed to be in non- smoking rooms, it still filled with smoke smells and allergens which made all of us sick with some kind of respiratory allergic reactions, such as eyes, nose, throat irritations, itchiness, and coughing. Non-smoking signs were posted, but no policy, such as fines, used to stop smoking violations. House keeping can be better.
Stayed 3 nights in Nov 2019
Response from yi on Dec 13, 2019
Dear guests, thank you very much for staying at Shenzhen Metropark Hotel, and taking the valuable time to give us comments. Please accept our sincere greetings from all the hotel staff and the sincere apologize for the unpleasant experience of this stay. If you have any needs during your stay, you can contact the room service center or marketing department at any time. We will provide you with thoughtful and careful service. In the work of the future, we will improve our details and quality of service, strengthen personalized service and make them workable to provide all guests with an intimate and meticulously satisfactory service. Sincerely looking forward to your visit again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with big room, however, the room is pretty run down...
Stayed 3 nights in Dec 2019
Response from YI on Dec 9, 2019
Dear guests, thank you for staying in Shenzhen Metropark Hotel, please accept from the hotel staff sincere greetings. Located in the prosperous business district of Dongmen in Luohu district of Shenzhen City, the hotel is a full-suite business hotel built on Metro Line 3(Shaibu Station) , near Dongmen pedestrian street, two stops away from Diwang mansion and Vientiane City road Three stops from Luohu port and Shenzhen Railway Station, it is a comprehensive shopping, leisure, entertainment and business center. The hotel has luxurious and comfortable suites, including one room, one hall, two rooms and one hall Can find a comfortable feeling here. Sincerely look forward to your visit again!

10/10 Excellent

Louis, SG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than I expected, before the trip I was reading the comments here and it turns out to be a fine experience for me. First, the hotel location is great just right above the SaiBu metro station(exit A2)which you can take a lift straight up your hotel room. Second, there are a lot of food options within the hotel vicinity, HDL is diagonal across the hotel in the Maoye shopping mall. Third, its a walking distance to the famous DongMen shopping street. The hotel staff are decent and greeted us when we are taking lift. The hotel room is huge and in fact its basically a suite, it has a living room and a bedroom. The decoration and fixture are pretty outdated, beds are really hard but was given a choice to select from a range of pillows.
Stayed 5 nights in Nov 2019
Response from yi on Dec 3, 2019
Dear guests, thank you for staying in Shenzhen Metropark Hotel, please accept from the hotel staff sincere greetings. Located in the prosperous business district of Dongmen in Luohu district of Shenzhen City, the hotel is a full-suite business hotel built on Metro Line 3(Shaibu Station) , near Dongmen pedestrian street, two stops away from Diwang mansion and Vientiane City road Three stops from Luohu port and Shenzhen Railway Station, it is a comprehensive shopping, leisure, entertainment and business center. The hotel has luxurious and comfortable suites, including one room, one hall, two rooms and one hall Can find a comfortable feeling here. Sincerely look forward to your visit again!

2/10 Terrible

mouniffawaz, Beirut

Disliked: Staff & service, amenities, property conditions & facilities
You get an old suite for a room rate. If you don’t know Chinese, you are killed.
Stayed 1 night in Nov 2019
Response from yi on Nov 29, 2019
Dear guests, thank you very much for staying at Shenzhen Metropark Hotel and taking the time to give us comments. We are very sorry for the unpleasant feelings this stay had brought you. Please accept our sincere greetings and apologies from all staff of the hotel. The hotel has been in operation for more than 10 years. Compared with some new hotels in the same city, the room facilities have indeed fallen behind. However, we have never neglected the continuous improvement of the hotel service. We hope that our unremitting efforts and software services can make up for the gap in room facilities. At the same time, we will make an effort to improve our service details, strengthen the hotel's personalized service and make it workable to give all guests thoughtful and meticulous satisfaction. Sincerely looking forward to your visit again!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Convenient location to places to eat and shop, and direct exit (A2) from Shaibu MTR. Rooms were big and clean though the toilet was a little small. Staff were friendly and helpful. Luggage storage service could have be better. There were 6 of us with 12 luggages after check-out, yet we were just asked to leave them in the lobby and doesn't seem very secure (1 luggage tag for the 12 bags). It is only upon prompting that the staff took a filmsy string to tie the luggages together.
Stayed 2 nights in Nov 2019
Response from yi on Nov 19, 2019
Dear guests, thank you for staying at Shenzhen Metropark Hotel and giving us your comments. In the future, we will work hard to improve our service details Strengthen the hotel's personalized service and implementation in place, for all guests to give thoughtful and meticulous satisfaction. We sincerely look forward to your coming again!

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, very clean, but I see have Kitchen but no facilities to cook. Also Internet very poor
Stayed 1 night in Nov 2019
Response from yi on Nov 21, 2019
Dear guests, thank you very much for staying at Shenzhen Metropark Hotel and taking time to give us comments. We are very sorry for the unpleasant feelings this stay had brought you. Please accept our sincere greetings and apologies from all staff of our hotel. The room is equipped with a kitchen, without smoke exhaust, so the kitchen facilities are not available, and the hotel cable connection to foreign countries will be slower. If you stay in our hotel again, you can contact with our customer service center. The hotel will arrange workers of IT department to your room to debug the network. Sincerely looking forward to your visit again!

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
This location is advertised as being 3 mins of drive from commercial city/shopping area. where it takes over 15 mins to get there by car. Imagine all your shopping items in hand waiting for cab to take you back and then fork over quite a bit for cab. not cool. EXPEDIA didnt help at all with the extreme disappointment and false info. Not happy
Stayed 1 night in Nov 2019
Response from YI on Nov 15, 2019
Dear guests, thank you very much for your staying at Shenzhen Metropark Hotel and taking time to give us comments. We are very sorry for the unpleasant feelings this stay had brought you. Please accept our sincere greetings and apologies from all staff of our hotel. The hotel is located in Bab Sharqi Commercial Pedestrian Street, Dongmen pedestrian street is a famous commercial street in Shenzhen, with a long history of commercial prosperity, and it will take only about 5 minutes to walk from hotel to the street. If you check in our hotel again, we will provide you with the guiding information of the way to surrounding major commercial street and other traffic modes. Sincerely looking forward to your arrival again!

6/10 Okay

Verified traveler

Liked: Staff & service
Not up to standard
Hotel was not up to 4 star standard.
Stayed 1 night in Nov 2019
Response from Y on Nov 12, 2019
Dear guests, thank you for staying in Shenzhen Metropark Hotel, please accept from the hotel staff sincere greetings. I'm sorry this stay didn't live up to your expectations. In the future work, we will increase efforts to improve our service details, strengthen the hotel's personalized service and put in place, for all guests to give thoughtful and meticulous satisfaction. Sincerely look forward to your visit again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

SIU HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

yeeseng

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We book 4 rooms and check in at 1am. the receptionist auto upgrade all of our rooms.The location is great. Eateries around the hotel is available even after midnight. MTR is just below the hotel. Very convenient
Stayed 3 nights in Oct 2019
Response from YI on Oct 31, 2019
Dear customers, thank you for your comments, your comments are the best affirmation of our service, looking forward to your next stay!

6/10 Okay

wai k

Liked: Cleanliness, room comfort
Chinese American, live in USA. Worldwide traveler
The location is good, but direction is hardly to find, it’s simple to put subway exit A2, it would make much easier, take me hours and no body knows the name of the hotel “Metropark “, one of the subway customers service center said only in Hong Kong, not in Shenzhen area. Hotel is very old, WiFi is a joke, breakfast is very good, this is my third choice hotel if I need a hotel in Shenzhen.
Stayed 2 nights in Oct 2019
Response from YI on Oct 31, 2019
Dear guests, Thank you very much for staying at Shenzhen Metropark Hotel. Please accept the sincere greetings from all staff! Elevator to MTR station in lobby.Our hotel has luxurious and comfortable suites,room area is about 40-85 square meters. We look forward to seeing you again!

4/10 Poor

EDWIN

Disliked: Staff & service
No Basic Standard Hotel!!!
Guest Services are absolutely bad for hospitality industry. Poor management, Front Office promises.. but never fulfilled, causing embarrassment and losses to my business arrangements. Security guards not helpful & lazy, yet telling the guests false facts and illogical explanations. Room services... unfriendly and full of excuses, taking guests as 'FOOL'. Appreciated, if the hotel management can be in touch with me directly. The staffs are not qualified to be in the hospitality industry, Customer / Guests Training is definitely a MUST!!
Stayed 3 nights in Oct 2019

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities, room comfort
Value for money
Good Location, lots of restaurant nearby. Rooms are big and clean.
Stayed 3 nights in Oct 2019
Response from SALES on Oct 23, 2019
Dear guests, Thank you very much for staying at Shenzhen Metropark Hotel. Please accept the sincere greetings from all the staff of the hotel. Thank you very much for taking the time to give us a comment, looking forward to your next stay!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible by lift from MRT station exit. Hotel a bit old but room well maintained.
Stayed 6 nights in Sep 2019
Response from yi on Oct 3, 2019
Thank you for staying at metroparkhotel shenzhen.We sincerely look forward to your visit again in the near future.

10/10 Excellent

William, Singapore

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have stay at this hotel a couple of times and this trip I recommended another 12 persons together with 2 regular persons to stay at this hotel. Everyone enjoy this visit to ShenZhen and very pleased with the hotel. Looking forward to another visit with a new group of friends.
Stayed 5 nights in Sep 2019
Response from YI on Sep 30, 2019
Thank you for staying at metroparkhotel shenzhen.We sincerely look forward to your visit again in the near future.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
My 5th time here. Great location, huge rooms, very convenient and comfortable, great location.
Stayed 7 nights in Sep 2019
Response from YI on Sep 25, 2019
Dear guests, Thank you very much for staying at Shenzhen Metropark Hotel. Please accept the sincere greetings from all staff. Thank you very much for your time to give us comments, the hotel has been paying attention to the details of the service, continuous efforts to strengthen the hotel's personalized services and implementation in place, for all guests to provide thoughtful and detailed satisfactory services. I look forward to seeing you again!

8/10 Good

Verified traveler

Good price n location for shopping n food. Hotel is clean and comfortable.
Stayed 2 nights in Sep 2019
Response from YI on Sep 25, 2019
Dear guests, Thank you very much for staying at Shenzhen Metropark Hotel. Please accept the sincere greetings from all staff. Thank you very much for your valuable time to give us comments, Sincerely look forward to your visit again!

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best shuttle service and free
firstly this hotel give you free shuttle bus to mtr station. Then room quute clean.
Stayed 1 night in Sep 2019
Response from yi on Sep 20, 2019
Dear guests, Thank you very much for staying at Shenzhen Metropark Hotel. Please accept the sincere greetings from all staff. Thank you very much for taking the time to give us your comments. Thank you for your recognition of the hotel service, your affirmation is our greatest encouragement, Sincerely look forward to your visit again!

8/10 Good

ykwong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location...Except it is very hard to get a Taxi during office hours. On my returning yesterday, have waited for a Taxi for 45 minutes including using the App for Taxi to no avail.
Stayed 3 nights in Sep 2019
Response from YI on Sep 11, 2019
Dear guests, thank you very much for staying with us .Looking forward to your next visit.

8/10 Good

Verified traveler

Stayed 16 nights in Aug 2019

6/10 Okay

SE WUN

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A large comfortable room.
A huge room with a sitting room, kitchen, bathroom and bedroom. The staff were very friendly and helpful. A lift went from the metro to the hotel.
Stayed 7 nights in Jul 2019
Response from YI on Jul 22, 2019
Dear guests, thank you very much for staying in metropark hotel shenzhen. Please accept the sincere greetings from all the staff of the hotel. Thank you very much for your time. Thank you for your recognition of the hotel service, your affirmation is the biggest encouragement to us, in the future work, we will continue to uphold the consistent quality standards, sincerely look forward to your visit again!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Location is convenient where the Metro is just at the basement, the room is big; it is almost like a service apartment than a hotel room. But facing the road is a bit noisy and the room is very run down. As usual, you are in China, despite on a none smoking floor, does anyone comply with the rules?
Stayed 5 nights in Jul 2019
Response from YI on Jul 12, 2019
Dear guests, thank you very much for staying in metropark hotel shenzhen. Please accept the sincere greetings from all the staff of the hotel. Thank you very much for your time. As for the smoking problem of some guests you mentioned, our staff will supervise them in the future work, and we hope to improve it. We sincerely look forward to your coming again!

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2019
Response from YI on Jul 10, 2019
尊敬的宾客您好,非常感谢您下榻深圳维景酒店,请接受来自酒店全体员工的诚挚问候。十分感谢您抽出宝贵的时间给予我们点评。您的肯定是对我们最大的鼓励,在今后的工作中,我们会继续秉承一贯的品质标准,衷心期待您的再次光临!

10/10 Excellent

TONY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location . Surrounded by shops and eateries. Front desk staff are very friendly and courteous. Very kind of them to upgarde our room to a suite which is so spacious and luxurious. Breakfast has a wide variety of food . They changes daily . The hotel lift is accessible to Shaibu MTR on line 3 .Laojie is only one station away. Laojie is the place where many shops and eateries are located . Very popular with tourists and locals alike. You can enjoy reasonable price and good chinese cuisine at Toa Heung at East Gate Central City next to the hotel. The housekeeping staff are very honour as I left the Iphone in the room in the hurry in the morning .To my amazement ,the phone was intact when I returned to the hotel in the evening. The hotel staff was very helpful and approachable when you need a taxi or local tour
Stayed 5 nights in Jun 2019
Response from YI on Jul 3, 2019
Dear guests, Thank you very much for staying at Shenzhen Metropark Hotel. Please accept the sincere greetings from all staff. Thank you very much for taking the time to give us your comments. Thank you for your recognition of hotel services, your affirmation is our greatest encouragement, in the future work, we will continue to adhere to the consistent quality standards, Sincerely look forward to your visit again!

8/10 Good

Verified traveler

Liked: Room comfort
Value for Money and confortable
The stay was good similar to the past. This hotel is convenience located just a few minutes from the MTR/Metro Line.
Stayed 5 nights in Jun 2019
Response from YI on Jul 1, 2019
Thank for your staying,hope to come our hotel again,thanks!

6/10 Okay

Tonny

Stayed 3 nights in Jun 2019
Response from YI on Jun 19, 2019
尊敬的宾客您好,非常感谢您下榻深圳维景酒店,请接受来自酒店全体员工的诚挚问候。十分感谢您抽出宝贵的时间给予我们点评,酒店一直注重服务细节,不断努力加强酒店的个性化服务并落实到位,为所有的宾客给予贴心细致的满意服务。衷心期待您的再次光临!

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room and toilet big except bed was small queen size.
Stayed 2 nights in May 2019
Response from YI on Jun 3, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping area & transportation in a central hub well control of visiter
Stayed 3 nights in May 2019
Response from YI on Jun 3, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Fazle A

Liked: Cleanliness, staff & service, room comfort
Excellent place near everything. Only the building is old and needs to do some cosmetic work to make the room more delightful! I will stay again.
Stayed 3 nights in Apr 2019
Response from ALICE on May 10, 2019
Looking forward to your next stay.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, great location. wifi sometime intermittent. It's my 3rd time there and I'll return.
Stayed 6 nights in Apr 2019
Response from ALICE on May 10, 2019
Looking forward to your next stay.

8/10 Good

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Good location but old hotel
The facilities were old. Better maintenance is needed. The location is very central to everything.
Stayed 1 night in Apr 2019
Response from Alice on May 10, 2019
Looking forward to your next stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Alice on May 10, 2019
Looking forward to your next stay.

6/10 Okay

Verified traveler

Comfortable and convenience
The stay was comfortable. Location is near to shopping area and food
Stayed 6 nights in Apr 2019
Response from ALICE on May 10, 2019
Thank for your staying,hope to come our hotel again,thanks!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Alice on May 12, 2019
尊敬的宾客您好,非常感谢您下榻深圳维景酒店,请接受来自酒店全体员工的诚挚问候。十分感谢您抽出宝贵的时间给予我们点评。您的肯定是对我们最大的鼓励,酒店设有豪华舒适的套房,包括一房一厅、二房一厅、三房一厅等房型,房间面积40-85平方米左右。在今后的工作中,我们会继续秉承一贯的品质标准。衷心期待您的再次光临!

8/10 Good

Mitchie, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with lift access from the mall near metro. The suite rooms are huge and well furnished, but the amenities are quite old. Front desk staff are polite at best.
Stayed 1 night in Mar 2019
Response from YI on Aug 29, 2019
Dear guests, thank you very much for staying in metropark hotel shenzhen. Please accept the sincere greetings from all the staff of the hotel. Thank you very much for taking the time to give us a comment, looking forward to your next stay!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
This is my third time staying here. This quality of the rooms seems to be going down. Non smoking hotel but strong cigarette smell in the rooms. Had to spray my cologne throughout the room several times a day. Carpets are filthy. Bathrooms need to be renovated. Broken tiles and mold. I have some pictures ill try to upload later. Housekeeping staff were very friendly however front desk seems uninterested most times. This hotel has a lot of potential because of the large rooms and great location. But need serious updated. Especially the smell of cigarettes. If you are a nonsmoker them smell will be overpowering. I hope they correct these problems as I love the location and convenience of this hotel. As I said it's my 3rd time there but now wondering should this be my last.
Stayed 4 nights in Feb 2019