Ratings based on 601 Verified Reviews

3.9 out of 5
87% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Could be ideal, but...

Posted May 14, 2017
Location: Perfect location at Dongmen st.
This hotel could be ideal if no smell of smoke all over the place.
3 out of 5
Recommended
for Everyone
by A verified traveler from Shenzhen

Great location

Posted Apr 13, 2017
The hotel is located in a very convenient location! Which is close to the MTR station and shopping mall. Every time we came a bit late but we can still find a good seafood place which open until midnight! I think that's so important to me! Room is big and the cleaning is acceptable! Fair price! Great for short visit !
5 out of 5
by rose

This traveler left a rating score only Posted Mar 10, 2017 on Hotels
3 out of 5
by Raymond

Posted Feb 25, 2017 on Hotels
Good for family or business stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Excellent location and friendly counter staff.

Posted Feb 21, 2017
Pros: quiet, clean and spacious.
Cons: need to provide few packet of tea and coffee. should have a café inside the hotel too.
we stayed in this hotel for 6 nights. Although there is only one male counter staff but he is very helpful and friendly. Hotel room is big enough for 3 pax. There is a very good Cantonese restaurant at 11th floor. The hotel is at good location, plenty of food outlet around, you can take the hotel lift to B2 which is the Saibu MRT station. All senior 65 years and above are free (but must show passport to the staff on duty at the special entry gate,). start your journey from Saibu to the next station (Loujie), then change to line 1 to go Louhu (which is a famous shopping mall and also the railway station.) You can go to Hongkong from this railway station cost HK$16 (senior's rate). We went to Shatin station to have very sumptious dimsum located at 8th floor of New City Plaza which is inside the same building where you alight at. (after coming out from train, take escalator to lst floor, follow the human flow, you will reach New City.
1 out of 5
by Better ones around!

Do not recommend

Posted Feb 21, 2017 on Hotels
Remove free in room coffee and turn aircon off in the night by new management. Will not be a returning customer!
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Nice hotel near the market place.

Posted Feb 21, 2017
Very good service. Would be way better if the staff could be able to speak better English,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 13, 2017 on Hotels
4 out of 5
by Robert

Good value

Posted Feb 11, 2017 on Hotels
Very close to dongmen shopping area and handy for McDonald's breakfast. Metro station accessible via hotel lift. The first room was good but the second room i had the shower head holder was off centre and too close to the shower door which caused water to get out through the door and onto the floor even when the door was fully closed. It also made showering a little uncomfortable having to stand off to one side too much. The rooms are quite large with a lounge room and small kitchenette though there wasn't any cutlery or a microwave just a kettle. The staff were polite but their English wasn't the best.
4 out of 5
by Agnes

Posted Feb 4, 2017 on Hotels
Very convenient, it's jus located on top of saibu station....