Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
85% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Homg Kong

一個非常優越的度假酒店

Posted Sep 19, 2016
酒店環境一流,四周都是翠綠山巒,非常舒適。客房很大,而且十分整潔。員工有禮、細心,可見酒店對員工的培訓非常重視。十分滿意這次入住的經驗,會再次光臨。
4 out of 5
by Gloria from 香港

舒適,服務都好

Posted Aug 31, 2016 on Hotels
客戶服務員都好殷勤,房間都好整潔,游泳池略嫌細咗少少,中餐廳都幾好食,日本餐廳食物就麻麻哋。
5 out of 5
by lai ping from 香港

Posted Aug 22, 2016 on Hotels
十分舒服
4 out of 5
by Robert

Posted Aug 20, 2016 on Hotels
Bad WiFi is the only comment that I have which is negative!
5 out of 5
by LIN-CHIEH

This traveler left a rating score only Posted Aug 19, 2016 on Hotels
4 out of 5
by Michael from Shenzhen

Strange place

Posted Aug 8, 2016 on Hotels
Very strange experience... Overall it wasn't bad at all, but: no napkins and fruits in the room, no salt for bath (bath is big enough though), cold floor (carpet only around the bed), 3 lamps not working/blinking, cold food ordered from restaurant (delicious, but microwave oven in the room would be very appreciated) - all of these were far beyond our expectations about a hotel rated as a 5 star one. Still it was cheaper than a regular 5 star hotel. Kids summer camp located here is the last thing I'd like to have in my place of relaxing; and generally the place was a bit overcrowded. Doesn't it make sense to double the price and, what is most important, guests' feeling?
3 out of 5
by Ka Wai

This traveler left a rating score only Posted Aug 8, 2016 on Hotels
5 out of 5
by A verified traveler

Great hotel except the shuttle bus drivers

Posted Aug 8, 2016 on Hotels
Everything is great about this hotel except the shuttle bus drivers. They are rude and mean to hotel staffs and guest.
3 out of 5
by CHI LIN from Hong Kong

A hotel that needs great improvment!

Posted Jul 26, 2016 on Hotels
It is ridiculous that customers pay tips compulsory after SPA service! The services in The Mountain Café did not meet the standard as a international golf club required. There were stains found on the table and mirror in my room when I checked in on last Sunday!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 19, 2016 on Hotels