Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by sue from h.k.

房間舒適

Posted Apr 29, 2014 on Hotels
酒店離景點行近交通方便, 酒店員工態度親切.
3 out of 5
by CCT

This traveler left a rating score only Posted Mar 20, 2014 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 2, 2014 on Hotels
4 out of 5
by LEUNG HON WAI from HONG KONG

Nice good view rooms but so-so services and food

Posted Feb 24, 2014 on Hotels
The hotel has clean and nice rooms but the cafe serving breakfast is not spacious enough to cater for guests taking their meals. Some food of the buffet lunch was generally salty and not up to a 4-star hotel standard. The receptionists were not efficient enough to serve guests fast and long queues were formed wasting guests' leisure time for vacations. My humble opion is that there is room for improvement in food quality and customer services.
4 out of 5
by Banny from 香港

度假地方

Posted Feb 17, 2014 on Hotels
酒店餐厅没選擇,如果去乐园的山上部分,入口非常方便,但如果去温泉就比较遠,打车不方便。
3 out of 5
by cherry from Hong Kong

食店食物貴及味道差

Posted Feb 11, 2014 on Hotels
酒店住宿可以
3 out of 5
by A verified traveler

Value for Money

Posted Feb 10, 2014 on Hotels
Comfy beds and nice lobby.
4 out of 5
by Amanda from 黑森林酒店

服務很好,睡床很大

Posted Oct 21, 2013 on Hotels
睡床很舒適而且服務很好
3 out of 5
by A verified traveler from Hong Kong

前台服務有待改善

Posted Aug 10, 2013 on Hotels
歺廳少無選擇,希望可以增加酒店群之間的交通服務,就算收費都OK。好似今次旅程因下雨想去温泉都唔得。
3 out of 5
by A verified traveler from Singapore

Osis - o- City Hotel

Posted Aug 13, 2011 on Hotels
Wrong location given on the map. Thus had to change to other hotel in downtown. We needed hotel in OCT but the hotel is located in OCT East.