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Room type

Superior Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Horizon Club, Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Executive Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)


Get an overview of this hotelFamily-friendly Shenzhen hotel in Luohu - Downtown Shenzhen with 4 restaurants


This family-friendly Shenzhen hotel is located in the business district, within a 15-minute walk of Luohu Commercial City and International Foreign Trade Center. Dongmen Pedestrian Street and Shun Hing Square are also within 1 mi (2 km).

Hotel Features

Along with 4 restaurants, this hotel has an outdoor pool and a health club. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 522 rooms boast deep soaking tubs and offer free WiFi and satellite TV. Guests will also find free wired Internet, refrigerators, and minibars.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a seasonal outdoor pool, Shangri-la Hotel, Shenzhen provides a health club and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. This luxury hotel also offers a children's pool, a fitness center, and a steam room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests.

Shangri-la Hotel, Shenzhen has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Arcade/game room 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free WiFi 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 8 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 32 
  • Number of restaurants - 4 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa treatment room(s) 
  • Steam room 
  • Total number of rooms - 522 
  • Tours/ticket assistance 
  • Wedding services 
  • Year Built 1992 

Family Friendly Amenities

  • Arcade/game room  
  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Refrigerator  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Refrigerator 
  • Rollaway/extra beds available 
  • Room service (limited hours) 
  • Satellite TV service 
  • Shower/tub combination 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Champs Bar and Grill - This restaurant serves dinner only.

360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site 

Spa Services

  • Number of treatment rooms 19 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Accessible path of travel 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 150 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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