Room type

Standard Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly Shenzhen hotel in Luohu - Downtown Shenzhen with full-service spa


This family-friendly Shenzhen hotel is located in the business district, within 1 mi (2 km) of International Foreign Trade Center, Luohu Commercial City, and Dongmen Pedestrian Street. Shenzhen People's Park and Lizhi Park are also within 2 mi (3 km).

Hotel Features

Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, a coffee shop/café, a sauna, and a steam room are onsite.

Room Amenities

All 145 soundproofed rooms feature free wired Internet and Tempur-Pedic beds. Guests will appreciate conveniences like sofa beds and refrigerators, while LCD TVs with satellite channels and DVD players provide a bit of entertainment.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shenzhen Kaili Hotel features a sauna and a steam room. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 3.5-star property consist of a business center, limo/town car service, and a meeting room. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This family-friendly hotel also offers spa services, tour/ticket assistance, and multilingual staff. An area shuttle and a train station pick-up service are complimentary for guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Shenzhen Kaili Hotel is a smoke-free property.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Free area shuttle 
  • ATM/banking 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space size (feet) - 2153 
  • Conference space size (meters) - 200 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Full-service spa 
  • Grocery/convenience store 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 10 
  • One meeting room 
  • Parking (limited spaces) 
  • Porter/bellhop 
  • Restaurant 
  • Sauna 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Supervised childcare/activities 
  • Television in lobby 
  • Total number of rooms - 145 
  • Tours/ticket assistance 
  • Free train station pickup 
  • Turkish bath/Hammam 
  • Wedding services 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Babysitting or childcare  
  • DVD player  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Microwave (on request)  
  • Refrigerator  
  • Sofa bed  
  • Soundproofed rooms  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi


Self parking (surcharge), Parking (limited spaces)

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • DVD player 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Microwave (on request) 
  • Minibar 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Refrigerator 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower only 
  • Slippers 
  • Sofa bed 
  • Soundproofed rooms 
  • Tempur-Pedic mattress 
  • Turndown service 

Where to Eat

Kaili Cafe - This tapas bar serves breakfast, brunch, lunch, and dinner. Open 24 hours.

Gold Coat - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a steam room.

Spa Services

Gold coast club has 15 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 15 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 18 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 100 per night.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 28 per person (approximately)
  • Airport shuttle fee: CNY 130 per vehicle (one way)
  • Deposit: CNY 400 per night
  • Rollaway bed fee: CNY 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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