Posted Feb 20, 2013
Oh dear Shanghai Hotel; what has happened to you. Disappointing is truly the word. I have stayed at the Shanghai four or five times in the last three years and have said some good things about you. This time I had enough after three days and moved next door to the Grand Skylight Hotel.
Your problem is that your rooms at the back (the square rooms) have all been refurbished in recent years but the rooms at the front and sides (the curved rooms) have never been touched. If your guests get a room at the back they are in for a pleasant and comfortable stay. If they are unfortunate enough to get a room at the front or side they will be staying in conditions that are little short of disgusting (for the price). And the rub is, your guests pay the same price whichever room they get. They shouldn't have to complain that they have nowhere to put their clothes except to throw them on the filthy floor; while someone who paid the same price gets a decent room with storage space. Either renovate ALL your rooms or reduce the price of those you are unwilling to renovate.
But for me, it is much easier to trundle my suitcase next door to the Grand Skylight Hotel. Sure it costs a bit more but the standard of the rooms and the uniformity across the board is more than worth the difference. And when you convert the difference into your own currency, it amounts to the equivalent of a few beers a day.
But the staff at Shanghai try their best.