Featured Image Lobby Sitting Area Lobby Lounge Lobby Lounge Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Living Area Living Room Bathroom Indoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Outdoor Pool Gym Exercise/Lap Pool Tennis Court Game Room Game Room Billiards Billiards Dining Restaurant Restaurant Restaurant Restaurant Restaurant Restaurant Buffet Buffet Buffet Buffet Hotel Bar Hotel Bar Hotel Lounge Hotel Lounge Hotel Lounge Hotel Interior Hotel Interior Hotel Interior Banquet Hall Banquet Hall Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Meeting Facility Business Center Interior Detail Executive Lounge Executive Lounge Executive Lounge Hotel Front Hotel Front - Evening/Night Hotel Front - Evening/Night View from Hotel
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Room type

Superior Room

Max Occupancy: 2 guests (up to 1 child)

Deluxe Room

Max Occupancy: 2 guests (up to 1 child)

Grand Deluxe Rooms

Max Occupancy: 2 guests (up to 1 child)

Studio Suite

Max Occupancy: 3 guests (up to 2 children)

Executive Superior Room

Max Occupancy: 2 guests (up to 1 child)

Executive Deluxe Room

Max Occupancy: 2 guests (up to 1 child)

Executive Suite

Max Occupancy: 3 guests (up to 2 children)

Get an overview of this hotelFamily-friendly Shenzhen hotel in Futian with 3 restaurants

Location

This family-friendly Shenzhen hotel is located in the business district, within a 10-minute walk of Coco Park and Shenzhen Convention and Exhibition Center. Guan Shanyue Art Museum and Shenzhen City Hall are also within 1 mi (2 km).

Hotel Features

This hotel features 3 restaurants, an indoor pool, and an outdoor pool. Self parking is free. Other amenities include 2 bars/lounges, a fitness center, and a coffee shop/café.

Room Amenities

All 354 rooms boast jetted tubs and offer WiFi and 24-hour room service. Wired Internet and minibars are standard, as are LCD TVs with satellite channels.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Sheraton Shenzhen Futian Hotel provides an outdoor tennis court and a spa tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. High-speed wired and wireless Internet access is available for a surcharge.

This 5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 53820 square feet (5000 square meters) include conference space. This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Airport transportation - pickup (surcharge) 
  • Arcade/game room 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 53820 
  • Conference space size (meters) - 5000 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free self parking 
  • Indoor pool 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 29 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of buildings/towers - 2 
  • Number of floors - 30 
  • Number of meeting rooms - 15 
  • Number of restaurants - 3 
  • Outdoor pool 
  • Outdoor tennis court 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Tennis on site 
  • Total number of rooms - 354 
  • Wedding services 
  • Wired (high-speed) Internet access - surcharge 
  • WiFi (surcharge) 
  • Year Built 2007 
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Family Friendly Amenities

  • Arcade/game room  
  • Children's pool  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Laundry facilities  
  • Outdoor pool  
  • Outdoor tennis court  

Internet

Available in all rooms: Wireless internet access ( 90 CNY per day ), Wired internet access ( 90 CNY per day )

Available in some public areas: Wireless internet access ( 90 CNY per day ), Wired high-speed internet ( 90 CNY per day )

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Bidet 
  • Blackout drapes/curtains 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Cribs/infant beds available 
  • Daily housekeeping 
  • Desk 
  • Free local calls 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Iron/ironing board 
  • Jetted bathtub 
  • LCD TV 
  • Minibar 
  • Premium bedding 
  • Private bathroom 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Slippers 
  • Wired high-speed Internet access (surcharge) 
  • WiFi (surcharge) 
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

MEZZO Italian Restaurant - This restaurant serves lunch and dinner.

The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner.

Chiu Chow Garden - Overlooking the garden, this restaurant serves brunch, lunch, and dinner.

Afterwards - Onsite café.

Havana Bar - Onsite pub.

24-hour room service is available.

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Nearby Things to Do

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
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Spa Services

  • Number of treatment rooms 12 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • In-room accessibility 
  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is Noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child under 3 years old stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 368 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 216.2 for adults and CNY 109.3 for children (approximately)
  • Fee for in-room wireless Internet: CNY 90 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): CNY 90 per day (rates may vary)
  • Fee for wireless Internet in public areas: CNY 90 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: CNY 90 per day (rates may vary)
  • Airport shuttle fee: CNY 700 per vehicle (one-way)
  • Rollaway bed fee: CNY 368 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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