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Get an overview of this hotelFamily-friendly Shenzhen hotel in Futian with 3 restaurants

Popular property highlights

Free self parking
Indoor pool
Outdoor pool
Business center
Laundry facilities

This family-friendly Shenzhen hotel is located in the business district, within a 10-minute walk of Coco Park and Shenzhen Convention and Exhibition Center. Guan Shanyue Art Museum and Shenzhen City Hall are also within 1 mi (2 km).

Location

3 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Self parking is free. Other amenities include 2 bars/lounges, a health club, and a coffee shop/café.

Hotel Features

Room Amenities

All 354 rooms boast deep soaking tubs and offer WiFi and 24-hour room service. Wired Internet and minibars are standard, as are LCD TVs with satellite channels.

Renovations & Closures

The following facilities are closed until further notice:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The property is undergoing renovations. The following areas are affected:
  • Swimming pool
  • One of the swimming pools
Guests will have access to the following alternate facilities during the renovation:
  • Indoor pool

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and an outdoor pool, Sheraton Shenzhen Futian Hotel provides a health club and a steam room. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 86112 square feet (8000 square meters) include conference space. This luxury hotel also offers a children's pool, tour/ticket assistance, and multilingual staff. Complimentary self parking is available on site.

  • 24-hour front desk 
  • Children's club (surcharge) 
  • Total number of rooms - 354 
  • Number of floors - 24 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Business center 
  • Coffee shop or café 
  • Concierge services 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Conference space 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Health club 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Computer station 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Meeting rooms 29 
  • Multilingual staff 
  • Garden 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 8000 
  • Number of meeting rooms - 29 
  • Year Built 2007 
  • Number of restaurants - 3 
  • Conference space size (feet) - 86112 
  • Free self parking 
  • Number of buildings/towers - 2 
  • Steam room 
  • Children's pool 
  • Indoor pool 
  • Outdoor pool 
  • Wedding services 
  • Breakfast available (surcharge) 

Internet

Available in all rooms: Wireless internet access ( CNY 90 per night ), Wired internet access ( CNY 90 per night )

Available in some public areas: Wireless internet access ( CNY 96 per night ), Wired high-speed internet ( CNY 96 per night )

Parking

Free self parking

Room Amenities

  • Premium bedding 
  • Air conditioning 
  • Free newspaper 
  • Bathrobes 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Deep soaking bathtub 
  • Bidet 
  • Blackout drapes/curtains 
  • Free bottled water 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Desk 
  • Free local calls 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Minibar 
  • Separate bathtub and shower 
  • Slippers 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Mezzo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Afterwards Lobby Bar - Onsite lobby lounge. Open daily.

24-hour room service is available.

Chiu Chow Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.

Havana Bar - Onsite bar. Open daily.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 218 for adults and CNY 109 for children (approximately)
  • Fee for in-room wireless Internet: CNY 90 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 90 per night (rates may vary)
  • Fee for wireless Internet in public areas: CNY 96 per night (rates may vary)
  • Fee for wired Internet in public areas: CNY 96 per night (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Shenzhen Futian
  • Shenzhen Futian Hotel
  • Shenzhen Futian Sheraton
  • Sheraton Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel
  • Shenzhen Sheraton
  • Sheraton Shenzhen

We should mention

Children 18 years old and younger are not permitted at this property. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.


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