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Get an overview of this hotelFamily-friendly Shenzhen hotel in Futian with 2 restaurants

Popular property highlights

Free parking
Free WiFi
Restaurant
Business center
Laundry facilities

Location

This family-friendly Shenzhen hotel is located on the Strip, within a 10-minute walk of Coco Park and Shenzhen Convention and Exhibition Center. Shenzhen City Hall and Shenzhen Civic Center are also within 1 mi (2 km).

Hotel Features

2 restaurants, a bar/lounge, and a coffee shop/café are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.

Room Amenities

All 354 rooms offer WiFi, 24-hour room service, and LCD TVs with satellite channels. Guests will also find wired Internet, minibars, and premium bedding.

Renovations & Closures

The property will be renovating from 01 April 2018 to 31 May 2018 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
Guests will have access to the following alternate facilities during the renovation:
  • Health club
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 86112 square feet (8000 square meters) include conference space. This luxury hotel also offers a children's club, tour/ticket assistance, and multilingual staff. Complimentary self parking is available on site.

  • Express check-in 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Children's club 
  • 24-hour front desk 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 23 
  • Year Built 2007 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Children's club (surcharge) 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 8000 
  • Luggage storage 
  • ATM/banking 
  • Number of restaurants - 2 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 86112 
  • Laundry facilities 
  • Total number of rooms - 354 
  • Number of floors - 24 
  • Number of buildings/towers - 2 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: ,

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • Free newspaper 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Separate bathtub and shower 
  • Blackout drapes/curtains 
  • Free bottled water 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Desk 
  • Free local calls 
  • In-room safe 
  • Iron/ironing board 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Wired Internet access (surcharge) 
  • Minibar 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Mezzo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

The Exchange Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Chiu Chow Garden - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.

Afterwards Lobby Bar - Onsite lobby lounge. Open daily.

24-hour room service is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 374 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Debit cards not accepted

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: CNY 218 for adults and CNY 109 for children (approximately)
  • Fee for in-room wireless Internet: CNY 96 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 96 per night (rates may vary)
  • Rollaway bed fee: CNY 374 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Shenzhen Futian
  • Shenzhen Futian Hotel
  • Shenzhen Futian Sheraton
  • Sheraton Shenzhen Futian
  • Sheraton Shenzhen Futian Hotel
  • Shenzhen Sheraton
  • Sheraton Shenzhen

We should mention

Children 18 years old and younger are not permitted at this property. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

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