Ratings based on 344 Verified Reviews

4.0 out of 5
86% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted May 28, 2017
Close to metro and city center. Dont wanna write more
Comment from Hotel Management
Jun 4, 2017 by AM, Hotel Management
Dear guests, Thank you very much for choosing Shenzhen Sunshine Hotel . We've completed decorate for 14th-15th floor in 2014,and we will decorate the other floor from 2017. We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Convenient central location near to subway

Posted Apr 27, 2017
Pros: 5 min walkt o Guomao subway station.
Cons: Breakfast, Smoke stench, new shower facilities.
Location: Guomao station is on the green line Metro, one end is ShenZhen Airport and the other end is Luohu stn is connected to the Central Rail and MTR to HK
The hotel has seen better days. The hotel has been through part renovation, these are the pros and cons : 1) Pros : 1.1 Clean sheets and beddings 1.2 Good working desk 2) Cons 2.1 Toilet shower area is still original old condition 2.2 Guests smoke in room although these are suppose to be non-smoking rooms. Chamber maids do not have sprays nor air ioniser to clear the stench. 2.3 Breakfast is pricy and not what one expects of a 4-star hotel
Comment from Hotel Management
May 3, 2017 by AM, Hotel Management
Dear Guest,Thanks for choosing Sunshine Hotel to stay and spend time to wrote comments for us.we placed great emphasis on what you mentioned.our 14th to 15th floor was decorated in 2014 and we'll redecorate our rooms this year.we are looking forward to serve you again.
5 out of 5
by Sharon

Great Hotel for a Stay Before Going to Hong Kong

Posted Apr 20, 2017 on Hotels
Quite a relaxed and comfortable stay. Close to MTR station. Many good local eateries. Close to Lohu Border; very easy to go to Hong Kong from here. Hotel provides free car ride to Lohu Border.
Comment from Hotel Management
Apr 27, 2017
Sunshine hotel is located at the junction of shenzhen jiabin road and east south road in the busy section of shenzhen commercial, cultural, business, shopping is convenient, the transportation is convenient. Hotel tight which the KING GOLORY plaza Guo mao building , dongmen street, just a few minutes drive from the railway station, only 40 minutes drive from shenzhen airport, near the subway guomao station. Look forward to your coming.
3 out of 5
by A verified traveler

Great location!

Posted Apr 13, 2017 on Hotels
Check in and check out were fast. The room (Deluxe Garden View) was quite and comfortable, but there was a tiny refrigerator (there was a decent-size one in the room when I stayed four months ago) which was useless. The breakfast buffet was decent with a large variety of Western and Chinese dishes. The room carpet has never been vacuumed/cleaned during my stay as you still could see the dirty stuff on the floor. My room was on a non-smoking floor, but someone was smoking in the morning and left the door open, the whole hall was full of strong and disgusting smell. What happened to the smoke detector or hotel personnel???
Comment from Hotel Management
Apr 21, 2017
Dear guest, Thank you very much for choosing Shenzhen Sunshine Hotel and take the time to make a detailed comment about our service. We are looking forward to serve you again at Sunshine Hotel Shenzhen. Thank you for your valuable comments.
4 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Apr 5, 2017
We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.
2 out of 5
by A verified traveler

Posted Mar 1, 2017
Why you need 50 characters on this commend and be able to publish? Travelor is always in rush and if you want to hear the true words, this is not the good method! Anyway, front desk is terrible and the room is not qualify be 5 stars.
Comment from Hotel Management
Mar 9, 2017 by 阳光酒店, Hotel Management
We're sorry to hear that you have unhappy experience when staing at our hotel,we'll enhance our service.We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Near to mtr and food restauants, room quite big and free upgraded
Comment from Hotel Management
Mar 9, 2017 by sunshine hotel, Hotel Management
We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Very convienent location, shopping and dinning, also easy subway access. Meet with friends easily and had a very good time. Parking also a plus, plenty of space. Breakfast is also at a good location. I like their omelet and noodle choice.
Comment from Hotel Management
Mar 11, 2017 by sunshine hotel, Hotel Management
We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.
4 out of 5
by Yeung chan

Posted Jan 21, 2017 on Hotels
Comment from Hotel Management
Mar 15, 2017 by General Manager, Hotel Management
非常感谢您选择入住深圳阳光酒店,期待您的下次光临,我们定将竭诚为您提供服务。
5 out of 5
by Karnail Singh

Posted Jan 2, 2017 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
感谢您选择入住深圳阳光酒店,期待您的下次光临,我们将竭诚为您服务。 We are looking forward have the opportunity to serve you again at Sunshine Hotel Shenzhen. Thank you for staying with us.