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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Executive Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Premier Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

 
 


Get an overview of this hotelLuxury Shenzhen hotel in Futian with 6 restaurants

Location

Located in Futian, this luxury hotel is within a 5-minute walk of Shenzhen Convention and Exhibition Center and Coco Park. Shenzhen City Hall and Shenzhen Civic Center are also within 1 mi (2 km).

Hotel Features

Along with 6 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include a nightclub, a 24-hour fitness center, and 3 coffee shops/cafés.

Room Amenities

All 280 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include sitting areas, 24-hour room service, and TVs.

Hotel Amenities

Hotel Amenities

The Ritz-Carlton, Shenzhen features a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at one of the 3 coffee shops/cafés. The property also has a snack bar/deli. This 5-star property offers access to a business center, limo/town car service, and a meeting room.

Public areas are equipped with complimentary high-speed wired and wireless Internet access. Event facilities measuring 16243 square feet (1462 square meters) include a conference center. This luxury hotel also offers a seasonal outdoor pool, a nightclub, and a 24-hour fitness center. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

The Ritz-Carlton, Shenzhen has designated areas for smoking.

  • 24-hour fitness facilities 
  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Pool umbrellas 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space size (feet) - 16243 
  • Conference space size (meters) - 1462 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Luggage storage 
  • Multilingual staff 
  • Nightclub 
  • Number of buildings/towers - 1 
  • Number of coffee shops/cafes - 3 
  • Number of floors - 28 
  • Number of restaurants - 6 
  • Number of spa tubs - 2 
  • One meeting room 
  • Outdoor pool 
  • Outdoor seasonal pool 
  • Free pool cabanas 
  • Safe-deposit box at front desk 
  • Sauna 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Total number of rooms - 280 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Wedding services 
  • Year Built 2008 

Business Travel Amenities

  • Fitness center  
  • Airport transportation  
  • Business center  
  • Coffee in lobby  
  • Dry cleaning or laundry services  
  • Concierge services  
  • Conference center  
  • Business services  
  • Express check-in  
  • Express check-out  
  • Free WiFi  
  • Limo or town car  
  • Multilingual staff  
  • Conference room  
  • Dining room service  
  • Train station pickup  

Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • DVD player  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pool  
  • Rollaway/extra beds available  
  • Snack bar/deli  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Free bottled water 
  • Free newspaper 
  • Free toiletries 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Dial-up Internet access (surcharge) 
  • Down comforter 
  • DVD player 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Hair dryer 
  • In-room safe 
  • iPod docking station 
  • Iron/ironing board 
  • Minibar 
  • Phone 
  • Pillow menu 
  • Premium bedding 
  • Private bathroom 
  • Rainfall showerhead 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Separate sitting area 
  • Slippers 
  • Soundproofed rooms 
  • Television 
  • Turndown service 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6:30 AM and 10:30 AM.

Flavorz - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Xingli - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Paletto - This fine-dining restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

Curv - This bar serves dinner and light fare. Happy hour is offered.

Onyx - This lobby lounge serves breakfast, lunch, dinner, and light fare.

Late night fare is available from 24-hour room service.

Nearby Things to Do

2 spa tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a steam room, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site 
  • Pilates classes on site 
  • Yoga classes/instruction on site 

Spa Services

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

Guests under 18 years old are not allowed in the spa.

  • Hot stone massage 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Minimum age to access spa is 18 
  • Number of treatment rooms 8 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 216 per person (approximately)
  • Airport shuttle fee: CNY 500 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Ritz-Carlton Hotel Shenzhen
  • Ritz-Carlton Shenzhen
  • Shenzhen Ritz-Carlton
  • The Ritz-Carlton, Shenzhen Hotel Shenzhen

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

  • The Ritz-Carlton, Shenzhen is listed in the 2014 Condé Nast Traveler Gold List of the world's best places to stay and the 2011 Travel + Leisure 500.
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