Ratings based on 84 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 24, 2015
Nice clean rooms, but hotel restaurant closes at 12am which is not so convenient for late travel.
5 out of 5
by Diego

This traveler left a rating score only Posted Aug 8, 2015 on Hotels
4 out of 5
by A verified traveler

OK

Posted Jun 14, 2015 on Hotels
Good location and the hotel is clean, but the room is a bit small.
4 out of 5
by Mark from Toronyo

Nice

Posted Oct 21, 2014 on Hotels
Having spent the last two weeks travelling in China staying at both Chinese and western hotels, it was great staying at the westin. Gym, pool and breakfast was good. Nice to be able to walk to malll connected to hotel. Would recommend
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 8, 2014 on Hotels
5 out of 5
by Henry

This traveler left a rating score only Posted Jul 15, 2014 on Hotels
4 out of 5
by Lim

This traveler left a rating score only Posted Apr 28, 2014 on Hotels
4 out of 5
by A verified traveler

Customer service

Posted Apr 26, 2014 on Hotels
Good follow-up service with e-mail as I left over my phone charger while I stayed last time.
4 out of 5
by Raymond from Hong Kong

Nice Service

Posted Apr 15, 2014 on Hotels
I had a good stay. it's close to the office i visited but it's far away from the major shopping areas.
4 out of 5
by JP from USA

Centrally Located

Posted Apr 2, 2014 on Hotels
Good hotel to stay in if you need the convenience of downtown area. Close to lots of restaurants and shopping, all within walking distance. Make sure you do not leave anything on the desk when not in the room. My Sim card replenishment card and Octupus card disappeared after I had gone out for a short walk. Did not realize that till I was at the airport, so nothing could be done.