Ratings based on 166 Verified Reviews

3.9 out of 5
78% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Virginia

Nice Staff but Rooms are Lacking

Posted Aug 30, 2017
Needed a quick place to stay for one overnight in Sheperdstown -- it was adequate for that need but I wouldn't recommend. Room air conditioner was extremely loud and we had to turn it off to sleep; cable tv wasn't working (fuzzy reception); and half the pillows were falling apart. That said, it was clean, the facility felt secure and the staff was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for a night

Posted Aug 21, 2017
The hotel staff is beyond friendly and welcoming. The hotel room is fair and was fine for a night.
5 out of 5
by A verified traveler from Shepherdstown West Virginia

nice conference hotel with lots of amenities

Posted Dec 11, 2016 on Hotels
it was a required Hotel but I enjoyed my stay there
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your recent stay. We hope to see you again if you are ever in the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Dec 6, 2016
Cons: the heat in our room was not consistant
Stayed here while buying a house! Had great meals and enjoyed the bar.
Comment from Hotel Management
Dec 19, 2016 by Lisa White, Front Desk Manager, Hotel Management
Wonderful to hear! Did you by chance report your heating unit not working? We would have been happy to fix this for you. We hope this doesn't discourage you from staying with us in the future.
3 out of 5
by A verified traveler

Just ok

Posted Dec 4, 2016 on Hotels
Sadly, We were disappointed in the hotel due to location and well worn room. The bathroom was especially showing age with a deeply stained toilet. The restaurantnon site was fine with fair prices. Christmas decorations helped an otherwise lacking ambience.
4 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your recent stay with us at the Clarion Hotel in Shepherdstown, WV. We hope to see you again if you are ever in the area.
4 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your recent stay with us at the Clarion Hotel in Shepherdstown, WV. We hope to see you again if you are ever in the area.
2 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your recent stay with us at the Clarion Hotel in Shepherdstown, WV. We hope to see you again if you are ever in the area.
4 out of 5
by A verified traveler

convenient location

Posted Sep 19, 2016 on Hotels
This is a very pretty little town and Harper's Ferry is right next door. Charles Town casino is just minutes away. The hotel seems lovely but the rooms are a little tired and there is no complimentary breakfast. I'm sure its great for conferences however.
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your recent stay with us at the Clarion Hotel in Shepherdstown, WV. We hope to see you again if you are ever in the area.
4 out of 5
by A verified traveler

Posted Sep 16, 2016 on Hotels
Convenient hotel. Large room. Comfortable bed. Linens good. Dated. No view. Carpet very sticky from age and many shampoos.