Ratings based on 246 Verified Reviews

3.7 out of 5
71% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 23, 2017
Restaurant a little pricey and understaffed. Overall hotel a nice space
2 out of 5
by A verified traveler

weird hotel

Posted Oct 7, 2016
the have huge lobby with trees, caret and capter, even fountain... and some amount of rooms looks at this area which is wierd and unconvinient. Also, staff is not very helpful and dont provide alot of info
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 27, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 8, 2016
Pros: It was OK
Cons: It was OK
Location: The location fit our plans perfectly
It was a one night stop-over between Rapid City and Cody. We slept but didn't (due to a less-than-satisfying breakfast at the Rapid City Holiday Inn
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2016
Hotel was great my experience with Expedia was terrible!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for business travel

Posted Aug 11, 2016
My only complaint was I didn't understand the thermostat for the AC blower. It was hard to regulate temp.
5 out of 5
by John J.

Posted Aug 11, 2016 on Hotels
I was impressed with hotel staff - very helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 7, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Aug 7, 2016 on Hotels
The hotel was full and only one elevator was operational as the other was under repair for the month of August. There was a sign at the front desk explaining the situation, but tacky handwritten signs were posted on the out-of-order elevator (take a minute to put a proper notice and apology on the elevator). The hotel is dated but was generally clean. The noise from the HVAC unit in the room was bothersome and woke me several times during the night. The view from my room was the freeway (which the front desk told me) and what appeared to be the back of the hotel service area where there was a bloodied mattress on a truck to be removed - take it away, already. The entire staff was very friendly and accommodating and more than made up for the other weaknesses mentioned above.