The staff were all really friendly, and check-in/out was a breeze. The free breakfast in the mornings is a nice touch - and they have plenty of options! (There were several hot options pancakes, beans, potatoes, turkey & pork sausages, and cheese omelets. And then the standard cereal & milk, yogurts, begals/breads/english muffins, juices, and tea/coffee.) We didn't get a chance to use the hot-tub or pool, but it looked clean and spacious. The room was exactly what we needed - roomy for the 2 queen beds, a desk & chair, tv, coffee/tea maker, microwave and fridge. The bathroom had a large sink counter (which is nice for putting your face wash and makeup out etc.), and a deep shower/tub combo with accessibility handles for getting in and out. The beds were comfortable and we had plenty of pillows. The heat/cooling was easy to control in the room, and instructions were on a plaque on the wall next to it. The only downside is that there wasn't any information on the hotel (tv guide/channel listings, breakfast times, pool location/operation times etc.) anywhere in the room. So we had to constantly call down to the front desk to ask, and I felt bad having to do that over & over again. Parking is a lot outside, sadly no underground.