Ratings based on 1,089 Verified Reviews

4.1 out of 5
81% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Hotel with easy access to places around Tokyo

Posted Feb 19, 2018
Pros: friendly and accommodating staffs and they speak good english.
Cons: Hotel breakfast can be more variety.
Excellent experience, staffs were very helpful in accommodating our needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Friendly staff, good location

Posted Feb 2, 2018
Pros: Access to transportation is easy.
Cons: Not sure if this is within the hotel's control, but I wish to see more choices of non-alcoholic beverages in the vending machines on the room floors.
Location: It is close to Daimon station. From there, you can go to pretty much any notable place in the 23 wards.
The staff in the hotel is friendly. The hotel is in walking distance from a few train stations, although it is not particularly close to any. Tokyo Tower is also nearby. There are vending machines and ice dispensers on the room floors in case you want to have a drink without having to walk to the convenient store nearby. Nothing is particularly remarkable about this hotel, but it is a comfortable place.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 27, 2018
Very nice hotel. Room was large, modern and nicely decorated. Good location and near 3 subway stops so easy to get around.
3 out of 5
by A verified traveler from London

Good size room but poor workspace

Posted Jan 26, 2018
Pros: WiFi was reliable, fast and available throughout the hotel.
Cons: Only one elevator was working and I was on high floor, meaning it stopped on every level and then overload warning every floor downwards.
Staff were friendly, location is convenient and if for tourism this could be a good choice as the room was spacious for Tokyo, but there was little working space in room, a single power socket on a shelf that was too small for a small laptop making work difficult and lighting was not ideal for working with only a small window facing high-rise building directly opposite and close to window making the room dark. The lobby was modern and bright, vending on every level, the bed and climate control were excellent. If for tourism might stay again due to location and space, but if on business would probably try elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveler from Deerfield, MA

Great location best Tokyo tower. Very fancy.

Posted Jan 24, 2018
Overall, the rooms were clean enough, but there were some minor nooks and crannies that could have used a little TLC. The rooms appear to be newly renovated, but the main lobbies (hotel has two buildings) are dated. Staff was very friendly and courteous. I would definitely start here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice hotel, great loction

Posted Jan 22, 2018
Pros: Location and staff.
Cons: Rooms are on the dark side.
Location: Hamamatsucho JR and Diamon subway an easy walk. Tokyo Tower nearby. Quiet neighborhood.
We have stayed here before and will be returning soon. The location is great-near Hamamatsucho JR and also the Diamon subway station. Staff is very friendly and helpful..
4 out of 5
Recommended
for Families
by A verified traveler from Singapore

Good for Family with young children

Posted Jan 22, 2018
Pros: Everything!
Location: It's very near JR Station - Hamamachitcho. A lot of eateries and convenient stores nearby. Very near to the famous Zojoji temple and Tokyo Tower.
I am glad to be able to stay at the new wing, The place is clean and neat. Love the free wifi, and USB charging near the bedside. The staff are friendly and approachable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Location

Posted Jan 15, 2018
Easy access to subway & restaurants. Very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from washington

Good location, small room but very clean

Posted Dec 30, 2017
Small room but very clean. Good location!! Staffs are very nice
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Business hotel in a central location

Posted Dec 21, 2017
Pros: Nice and quiet neighbourhood but with easy access to metro and JR station is great
Cons: Not much
Location: Quite a few restaurants and convenient stores nearby
I stayed in this hotel many times and always in the original hotel which is now the annex. The rooks are spacious by Tokyo standard and it has a large desk which is a big plus for business travellers. Easy access from both NRT by Sky Limousine and HND via Monorail is a big plus.