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Reviews of Sakura Hotel Hatagaya

2.5 out of 5
Sakura Hotel Hatagaya
1-32-3 Hatagaya Shibuya-ku, Tokyo, Tokyo-to

Reviews

8.0

Very Good

Rating 10 - Excellent. 289 out of 1002 reviews" "
Rating 8 - Good. 423 out of 1002 reviews" "
Rating 6 - Okay. 212 out of 1002 reviews" "
Rating 4 - Poor. 59 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size corner room with two windows. Compared with other business hotels it was rather spacious. Really nice breakfast with soup that changed daily and nice to get some toast as well. The 24 hour cafe on the ground floor with wi-fi helped make it a nice place to relax.
Stayed 5 nights in Mar 2024

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with basic amenities.Staff is friendly and helpful. Located in an interesting residential area with several walkable dining options. Convenience store close by.Close to Hatagaya train station which is a short two stops ride from Shinjuku station via the KO New Line. Breakfast is minimalist with toast,coffee and daily soup available during our stay.Room was larger than another Tokyo hotel we stayed at but would be considered small by North America standards. We enjoyed our stay.No regrets booking here.
Stayed 4 nights in Apr 2024
Response from Koji on Apr 17, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

8/10 Good

Vincent

Traveled with family and small children
Easy access to train stations.
Stayed 3 nights in Apr 2024
Response from Koji on Apr 5, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Sakura Hotel Hatagaya! Friendly staff, very close to the train, a lot to see in the area, very close to shinjuku and shibuya. I plan on staying here for my next trip to Japan.
Stayed 13 nights in Mar 2024
Response from Koji on Apr 5, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and it was very budget friendly for what you get
Stayed 9 nights in Mar 2024
Response from Koji on Mar 29, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Koji on Mar 29, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

Mohamed A

Liked: Cleanliness, staff & service
Disliked: Amenities
Amazing
Stayed 15 nights in Feb 2024
Response from Koji on Mar 11, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Koji on Mar 11, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service
This is an amazing place. The rooms are tiny, but the people are ready to serve with a smile and right away. This is not the Ritz and I’m so glad it isn’t! Much more charming and endearing. Beds are hard, but I slept surprisingly well. I’ve been here twice and would stay here again! So unique. I was made to feel so welcome!
Stayed 7 nights in Feb 2024
Response from Koji on Mar 11, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

8/10 Good

John, Tucson

Liked: Amenities, property conditions & facilities
Good choice for single travelers on a budget. Rooms are very compact with no views. Near Keio line station, 2 stops to Shinjuku. Bus 66 or 63 to Shibuya.
Stayed 6 nights in Feb 2024
Response from Koji on Mar 11, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
It's located at a great spot in the city and it's great at it's prices.
Stayed 1 night in Feb 2024
Response from Koji on Mar 11, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

Gi Chun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sakura was great! Pamdey was a very friendly and helpful front desk staff who spoke English. The area was safe and only one-block walk away from the nearest subway station. There is 24/7 convenient store and restaurant nearby that open until 10:30pm. There was complimentary breakfast from 5-11am providing croissant, bread, soup, and orange juice. I had a one double room, which was a little small at 118 sq ft, but the room was cozy,
Stayed 1 night in Jan 2024
Response from Koji on Jan 30, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We will try to improve your points. We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

8/10 Good

Kiet

Liked: Cleanliness, staff & service, property conditions & facilities
This rating is for the 2 star hotel classification (non-western hotels). Room size: 3/5. Mattress: 2/5 not comfortable. The entry way is very narrow and the door is short. Can feel claustrophobic at times. Bathroom size: 3/5 (comparable to several 2 and 3 star hotels). No bidet (1/5). Very nice faucet and shower head. Staff friendliness and customer service: 5/5 Amenities: 5/5. Mini fridge, coin laundry, ability to call taxis, the free breakfast for guests, and safe luggage storage. Microwave available in the cafe as well. Elevator! So many 3 star hotels don’t have elevators which is difficult when traveling with heavier luggage. Many free of charge rent items for use, just ask. Can you find another affordable hotel option that can give you a decent 1bed 1bath space for their rate? It’s tough to beat on such short notice in my opinion.
Stayed 3 nights in Jan 2024
Response from Koji on Jan 28, 2024
Thank you very much for staying our hotel.We are happy to know your reviews.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

Anthika

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 3 nights in Dec 2023
Response from Koji on Jan 21, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

6/10 Okay

Brenda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Koji on Jan 21, 2024
Thank you very much for staying our hotel.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great modest hotel with friendly and very helpful staff located in a family friendly suburb. Great dining options close by and transport. Good budget accomodation with free breakfast.
Stayed 3 nights in Dec 2023
Response from Koji on Jan 21, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We hope you enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Camarine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay for convenience & affordability. One stop away from Shinjuku station and a few minutes walking distance to your satellite station from the hotel. So many stores & restaurants around the area that you can also just walk to. We stayed in the Japanese family room, which consisted of 4 Japanese futons. It was a bit uncomfortable for me so I had to stack one futon on top of the other but I expected it being that they were not actual beds. The room was small, but perfect for a family of 4 (2 adults & 2 children) considering you’re on vacation to be out of the room for most of the day. I always try to look for a room that has at the bare minimum a mini fridge, microwave & kitchenette - this room had it all. They give free light breakfast, they have a 24 hour cafe in the hotel, they have a laundry room, smoking booth outside, tables & chairs outside, and much more. This will definitely be our go to hotel every time we vacation in Japan!
Stayed 6 nights in Nov 2023
Response from Koji on Jan 22, 2024
Thank you very much for staying our hotel.We are happy to know your feedback.We know you and your family enjoyed to stay this hotel and Japan.We are looking forward to seeing you again.Sincerely yours, All staff at Sakura Hotel Hatagaya

10/10 Excellent

KYOUNGHEE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quite small for two peolpe, BUT everything was perfect like all staff were kind, it was really clean and convenient for cafe and restaurants. Best local hotel in Tokyo!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2023

10/10 Excellent

Olivia Ann

Stayed 2 nights in Nov 2023

8/10 Good

John, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms at good rates. Budget choice.
Stayed 6 nights in Oct 2023

10/10 Excellent

Miwa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy that I found this hotel.
Honestly, I didn’t expected much in the beginning but I was wrong. Very wrong. I love this convenient family style hotels. Only 2min away from Hatagaya station yet very quiet at night. Most of the staff members are able to speak English. They made my stay delightful. This is smoking free building and I am happy about it. Room is minimal, compact sizes but I stay here 10days and it was comfortable for me. Unfortunately space is limited to open the big luggage but I use my own cover for on top of the bed to open my luggage and able to manage the issue. Also there is no closet available. Only few hangers on the wall with mirror. But again I had own folding organizer so it was ok. Desk, desk light and Mini refrigerator is available. Other small gadgets are also available at the front desk upon request. Washer and dryer is available 24h inside of the building. Hatagaya is very convenient to access major area. Within the walking distance you will discover many eateries and shops. Shibuya: catch bus is the easy way to go. Harajyuku/ Omote Sando: walk to the Chiyoda line,(about 15min) Yoyogiuehara station Shinjyuku: Keio new line If I ever again visit Tokyo, I will definitely stay here.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jeoffrey

Great stay
Stayed 8 nights in Oct 2023

8/10 Good

Sereyroth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staffs, smaller room but comfortable enough. Plenty of food options nearby such as restaurants, super market and convenient stores. Hatayaga train station is a few minutes walk from the hotel. From there is 5 minutes non transfer ride to Shinjuku station . About less than an hour walking to either Shibuja or Shinjuku if you want to scroll around to see smaller neighborhoods and streets.
Stayed 6 nights in Oct 2023

10/10 Excellent

Patricia

Traveled with family
Liked: Amenities
This was in a great location. The staff was excellent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Aug 2023

10/10 Excellent

Zi Fei

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, it's so convenient with tons of food around, a convenience store and the Hatagaya train station just right around the corner. Perfectly safe to walk at night too. The staffs are super friendly and helpful, and a handful of them speak English too. I really enjoyed my stay here and recommend it
Stayed 6 nights in Jul 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 2 nights in Jun 2023

6/10 Okay

Glenn

Not so clean. Better breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

william

Stayed 3 nights in Jun 2023

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Tokyo Trip
We got what we wantted. Location wise, it’s near Shibuya, and just 2 station away. The train station is less than 5 mins walk. It has a family mart nearby, so does a great Noodle Store.A quiet place and has a small park nearby as well
Stayed 4 nights in Jun 2023

8/10 Good

Ilana, AMSTERDAM

Traveled with partner
Liked: Cleanliness, staff & service
Sakura Hotel in Hatagaya is a very simple basic hotel however, I would stay there again as it's the only hotel in that area. It's a very residential non-tourist area with amazing restaurant options (no English menu so that makes it challenging but fun and more authentic in my opinion). The breakfast was toast with jam, peanut butter/chocolate and butter and soup and coffee. But works to start the day. The bathroom was a bit smelly, so we bought a refresher and that helped a bit. Aircon worked well and the staff was friendly and helpful.
Stayed 15 nights in May 2023

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice
Stayed 4 nights in May 2023

10/10 Excellent

Alexa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. I had made a mistake with changing the number of people in a room for booking, and accidentally got charged twice. They went through the trouble of speaking to Expedia for me, and ensured I had a full refund by the time I left.
Stayed 2 nights in Apr 2023

10/10 Excellent

Elitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the station
Stayed 2 nights in Apr 2023

10/10 Excellent

Lang, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel that you get what you pay for. It is like a Motel 6 if you are an American. If you are around 5’10” or taller, the bathroom maybe tight for you. I’m 5’3” and it was slightly comfortable, but I did elbow the wall frequently when I was showering.
Stayed 9 nights in Mar 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Apr 2023

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a double bed and sofa. Bathroom had a shower only. Room was clean and comfortable. Good location for exploring the Shibuya area. Close to trains. Good wifi. Like most places in Japan they provided shower gel, shampoo/conditioner, toothbrush and toothpaste and a hairdryer.
Stayed 2 nights in Mar 2023

10/10 Excellent

Estrella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly we we’re definitely those annoying foreigners that came to japan and they did nothing but treat us with kindness and all of them went above and beyond for us. the food was delicious and they put so much effort into everything they do. They work such long hours and even at the end of their shift they had smiling faces. They made our whole experience great.
Stayed 1 night in Mar 2023

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Heba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

8/10 Good

Taylor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only two stops from Shinjuku Station which is handy. Nice staff, good they offered toast and tea for breakfast. Was clean and modern. Close to family mart and seven eleven. Great for exploring Tokyo would recommend.
Stayed 5 nights in Jan 2023

4/10 Poor

MASSENGO

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness

10/10 Excellent

Isara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Kayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the room was clean. The bed was comfortable but there were some strange plumbing noises that made it difficult to sleep. Overall good stay
Response from Sakura Hotel Ikebukuro Team on Nov 18, 2022
Dear Kayley,Thank you so much for staying with us.We will upgrade ourselves to make your stay a better one next time.

10/10 Excellent

CHEE LOON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 10 nights in Oct 2022

8/10 Good

kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

6/10 Okay

SAGARU

Stayed 1 night in May 2022