Ratings based on 451 Verified Reviews

4.1 out of 5
75% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2018
nice clean hotel close to where i wanted to be and easy to find
5 out of 5
by A verified traveler

Business hotel. Great location.

Posted Dec 30, 2017 on Hotels
Location is amazing. Business hotel in Japan, so the rooms are not big, set your expectations accordingly. Staff is very nice. I would stay again.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 28, 2017 on Hotels
4 out of 5
by A verified traveler

Totally fine place to save $ with great location

Posted Dec 26, 2017 on Hotels
Solid budget hotel and you can’t go wrong with the location. Very central to a ton of shopping and nightlife that isn’t too touristy. Only did solo travel so it was perfect for saving some cash. Bathroom is a little uncomfortably small but fine if you’re not spending a lot of time in the hotel. Service was ok and email address on website wasn’t responsive to my request to help book a restaurant but we’re not talking 4 Seasons here. Floor wasn’t smoky room was not.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chihuahua, Mexico

Great location

Posted Nov 27, 2017 on Orbitz
Pros: Location.
Cons: Better bed clothes.
Location: Meiji Shrine is very close and a lot of restaurants.
Amazing location, very close to shibuya crossing, metro station, restaurants and Meiji Shrine. The hotel is clean and the staff is OK.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice easy transport, easy to find

Posted Nov 24, 2017
Pros: Friendly staff, neat
Location: Access is great
Need more English speaking staff in restaurant. Very helpful staff. Hotel is clean but the room was small.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
Room was small, generally in Tokyo. Stayed at the place begining of November but weather was hot still. The hotel already started heater in each room which was centralised. Only realised as i cant sleep at night. The staffs were nice enough that they provided a fan. Hotel is close to Shibuya station with everything you need there. Family mart is just beside the hotel. Good location
5 out of 5
by A verified traveler

Posted Oct 30, 2017 on Hotels
Room much spacious than expected. Not far from shibiya station, easy go shopping/dining. Staff very helpful n nice. :))
4 out of 5
by A verified traveler from New York

Good hotel for business trip

Posted Oct 23, 2017
Pros: It's price.
Cons: 1. Staff Service All staffs were very friendly and helpful EXCEPT one (old) male staff. 2. Optional Check-Out Time Pay more and stay until 14:00??
Location: Despite it's called Shibuya, this area is really Jinnan. Not far but not conveniently close to the station as hotel would put it.
Single Bed = Tiny pigeon hole. Twin Bed = Isn't spacious but enough to breathe. There are better (new & amenities) hotels in the neighbourhood but Tobu Hotel is a fair choice if you are visiting for business or in need to travel under a budget. ** Staff Service ** I spoke to about 6 different staffs and 5 of them were extremely nice and friendly. *There is one male staff who is extremely ill-mannered and you can tell who it is, just by looking at his facial expression. ** Cleanliness ** It's ok. Not squeaky clean but nothing dirty. ** Noise Level ** I stayed here 3 times and this wasn't a big problem despite the hotel is in Shibuya, where both noise from outside and inside (drunken guests) can prevent you from getting a good night sleep (business trip). I only stayed on 2nd and 3rd floor which was close to the street (ground) level, it did get noisy once at late night by the drunken passer-bys but it was not too bad. ** Breakfast & Cafe ** There is a canteen called 'PRONTO'. The location is convenient but food was mediocre and expensive considering the portion. ** Train Station ** Closest train station is Shibuya station but it's not conveniently close. The congestion caused by the people, makes it feel further away...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 4, 2017 on Hotels