Ratings based on 31 Verified Reviews

4.1 out of 5
77% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Ramana

Great location and superb service

Posted Apr 28, 2017 on Hotels
Superb Service, friendly staff and great location. Restaurant was a little expensive but excellent food.
5 out of 5
for Everyone
by A verified traveler from london

Lovely hotel well located in Shimla.

Posted Apr 14, 2017
Excellent service from all the staff in a way that is lacking so much normally.
5 out of 5
for Everyone
by A verified traveler

Amazing property!

Posted Feb 14, 2017
Hotel is located right at the mall road and near by options are excellent. They are defining new standards of hospitality.
5 out of 5
for Everyone
by A verified traveler from toronto

Great hotel in Shimla

Posted Feb 12, 2017
Great experience from checking to checkout. Staff very attentive, and helped with many little things. Service in restaurant was excellent (thanks Dhani!). Really enjoyed my stay at this historical hotel
5 out of 5
for Everyone
by A verified traveler from Delhi

very pleasant stay and good service

Posted Jan 12, 2017
Hotel situated at mall road itself and it is nice place to stay and can roam at evening on the mall road. Nicely received us, Neat and cleanlly maintained room with compliment drinks and snacks. We have not faced any problem over there and it was very pleasent stay for us. Thank You Oberoi clarkes
4 out of 5
by Susan

Quaint with friendly staff but needs upgrades

Posted Dec 31, 2016 on Hotels
The staff was extremely friendly and tried very hard. The property is overall quaint and appealing but it needs some upgrades. Even though it is a heritage hotel and is supposed to maintain it's original state as much as possible that is no excuse for stained carpet and furniture and a bathroom floor drain that floods out when the bathtub is emptied. Also most places in this price range have free wi-fi. Annoying to have to pay daily for wi-fi that often doesn't work.
4 out of 5
for Everyone
by A verified traveler from Ottawa, Ontario, Canada

Good Oberoi Hotel in Shimla

Posted Dec 5, 2016
Pros: Even though this was not the flagship Oberoi in Shimla (that honor belongs to the Oberoi Cecil), it has the signature Oberoi touches! Very nice!
Cons: Given the age of the hotel, there are clearly improvements that can be made, including accessibility.
Location: The Mall, which is ~4.5 km stretch is right outside. Scandal Point and the Vice Regal Residence (of historical interest) is about 4.5 kms away
As a guest I was treated very well. I was upgraded to a suite, which was wonderful. The staff were friendly, very respectful, and helpful. The suite was clean, quiet, and restful. This hotel is about 100 years old, and in good condition. The rooms are obviously upgraded and more than adequate. The dinner and breakfast at this place met my expectations - the choice was good and the quality excellent.
5 out of 5
by A verified traveler

nice stay nice staff

Posted Dec 3, 2016 on Hotels
Nothing much just s Delhi get away from pollution and noise.
2 out of 5
by A verified traveler from Toronto

Quaint-looking hotel

Posted Jul 2, 2016
Must have been a great hotel in its hey days. Long overdue for renovations. I gave feedback with photos of mouldy areas, chipped bathtub and horrible window frames - 12 months ago. Did not even have a decent (non-computer reply). Tha management should stay at the JWMarriott in Chandigarh and see the difference at a less expensive hotel.
3 out of 5
by Sunil from Jammu

Posted Jun 10, 2016 on Hotels
Room given to us was having single beds and they were not comfortable for couple