Ratings based on 54 Verified Reviews

4.4 out of 5
81% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 22, 2019 on Hotels
Comment from Hotel Management
Aug 27, 2019 by Pooja Bhondekar, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Excellent hotel.

Posted Jun 13, 2019 on Hotels
Short one night stay. One of the best hotels in thr area
Comment from Hotel Management
Aug 6, 2019 by Pooja Bhondekar, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted Jun 12, 2019
Stay was comfortable....but the food is very expensive...which was not good.
Comment from Hotel Management
Aug 6, 2019 by Pooja Bhondekar, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

A very special traditional hotel.

Posted Mar 20, 2019 on Hotels
Lovely, comfortable traditional hotel. For us a very special place to stay. Very high quality service combined with a low-key approach, totally without marbled pretentiousness.
Comment from Hotel Management
Mar 25, 2019 by Jyoti, Hotel Management
Thank you for choosing us to stay and your valuable feedback. We look forward to see you again.
5 out of 5
by A verified traveler from Chandigarh

Posted Jan 7, 2019
Beautiful hotel .... great location ...very courteous and professional staff ... I told them that it was the first time I was coming to Singla with my wife ... so they decorated the hotel room in a wonderful manner ... thank you hotel clarks
Comment from Hotel Management
Jan 27, 2019 by Team Clarkes, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Dec 17, 2018
Nice hotel on the mall and close to some government offices which was my requirement. Do not expect a modern building but this heritage building is clean, staff excellent, food good, fuss free, quiet and safe, overall i enjoyed my stay.
5 out of 5
by A verified traveler

Old world charm.

Posted Dec 12, 2018 on Hotels
Fabulous hotel. The service here is impeccable. We got an upgrade to a suite room which was large and spacious. It had a small study a living area a bedroom and walk-in closet. The bathroom was huge too. It’s right in mall road so convenient to step out for a walk. The himachali food at the restaurant was delicious.
5 out of 5
by A verified traveler

Superb Shimla

Posted Dec 7, 2018 on Hotels
Had a FABULOUS time. Lovely, clean and quiet town. Very safe and friendly. Great experience to go up on the toy train and come back on the car motorail. Clarke's was so good, comfortable and convenient to the Mall. I wish we had had longer and look forward to another stay later. Only government cars can drive on the Mall so safe, quiet and easy to negotiate. The old Gaiety theatre a REAL gem. WONDERFUL that this piece of history still exists and has been restored. So much history in Shimla, well worth a visit and magnificent scenery and sunsets. Thank you Shimla and India.
Comment from Hotel Management
Dec 11, 2018 by Pooja, Hotel Management
Thank you for staying with us and appreciating us, it means a lot to the entire team.
5 out of 5
by A verified traveler

Enjoyable stay

Posted Nov 5, 2018 on Hotels
Very accommodating The manager Pooja was quite friendly and help.It was a pleasure with kind staff to push my sister in a wheelchair and walk up with luggage
Comment from Hotel Management
Dec 11, 2018 by Pooja, Hotel Management
Thank you for staying with us and appreciating us, it means a lot to the entire team.
4 out of 5
by A verified traveler from US

Posted Sep 9, 2018
very nice hotel with super hospitality. Had some some issues with noise from outside. Could not sleep well due to some construction work outside. Overall had a pleasant experience. Breakfast buffet served on the table with beautiful outside views.
Comment from Hotel Management
Sep 30, 2018 by Pooja Bhondekar, Hotel Management
Dear Guest, I am delighted to note that you have had an enjoyable stay and it was a pleasure to be at your service. The team strives to deliver the best experiences and extremely grateful when these are being recognized. I have also noted your feedback about the external noise, rest assured your feedback would be considered when the hotel goes for the renovation next as we will have the sound-proofing of the guest room windows done accordingly. I also take this as an opportunity to apologize to you for the inconvenience caused . We look forward to welcome you back to Clarkes on your return to Shimla. Warm regards, Pooja Bhondekar