Ratings based on 380 Verified Reviews

3.6 out of 5
79% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by Thong Hiang

Good location hotel but too old

Posted Apr 23, 2017 on Hotels
Hotel is near the Shin Osaka station and very easy to find on our arrival. However the hotel is a little too old. The toilet/bathroom has no ventilation so as smell is hard to get out. We need to open window and door to vent the toilet smell. The hotel didn't enable air conditioner during this season. We have to open window every night to keep the room cool and lived with the high noise level on the other hand.
1 out of 5
by Mike

Miss-sold 2 person room.

Posted Mar 20, 2017 on Hotels
The šemi double rooms are for 1 person not 2, we booked one and it had 1 towel and 1 pillow even thought booking was confirmed for 2 people. Reception would not supply addition. We had to pay for upgrade to get another room that catered for 2 people. STOP selling rooms for 2 persons if the rooms are not intended for 2 people. Whole hotel smells of stale smoke.
3 out of 5
by A verified traveler

Very convenient for Shinkansen travellers

Posted Apr 1, 2016 on Hotels
This place is conveniently located next to the Shin-Osaka Station so it is perfect if you're travelling by the Shinkansen
3 out of 5
by A verified traveler

ok hotel, nothing special.

Posted Dec 16, 2015 on Hotels
highrise hotel near SHIN Osaka train station..the one the bullet train comes in, and has an express train expensive to airport. Its NOT the main train station in town.... but its ok. HOTEL is middle highways and overpasses. Nothing around but the train station. Hotel lobby is nice.. but rooms are old and non renovated and look like they are from the 1980s. The bed is comfortable but came with one small pillow and had to beg the staff for two more. Only one restaurant, did not use... and a kettle was provided, but no cups , no coffee no sugar only two tea bags, no black tea. no stir stick .... for the money.. WAS NOT IMPRESSED. hotel was clean, and safe, and near a metro so it was ok, no real problems... just nothing special.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Location good

Posted Nov 22, 2015
The location is excellent but the room is very tired.
5 out of 5
Recommended
for Couples
by Andreas M.

Price/Service best

Posted Nov 20, 2015 on HotelClub
We stayed for 3 nights in November. The station was less than 5 min by walk, the room was clean, the bed comfortabel, the bathroom had everything (towels, soap, Shampoo, hair dryer (hair dryer was running too short..)). Friendly people. 24h open. Everything well
3 out of 5
by Naomi

Posted Sep 29, 2015 on Hotels
The complimentary breakfast was great with so many choices.
3 out of 5
by Eng Chiew

This traveler left a rating score only Posted Sep 24, 2015 on Hotels
4 out of 5
by Michelle

This traveler left a rating score only Posted Sep 21, 2015 on Hotels