Ratings based on 246 Verified Reviews

4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Convenient, clean hotel with BREAKFAST!!!!!

Posted Oct 30, 2016 on Hotels
I enjoyed the Japanese breakfast which came with the room! Friendly staff and everyone I spoke to answered in Englsh. Here are directions to those walking from Shin Osaka Station. 1) Take the East Exit; go to the left and take stairs or elevator to the street level. 2) Go right and cross the street at the light and continue to the right. Keep walking on the sidewalk. You will pass Lawson convenience store. Keep going. 3) soon you will see a sign for Station Hotel and Station Hotel annex. 4) Veer slightly to the left down a narrow street and hotel will be on the right. I arrived around 8:30 pm and staff was very efficient. They had my reservations and was nice enough to use the phone for a call (in Japan) to let my sister know I made it okay since there are no phones for outside calls in the room or lobby. I really appreciated this kindness. I will certainly stay her for future visits. And although I had to take a smoking room because there was no non-smoking room available, the smell wasn't that bad.
5 out of 5
by A verified traveler

convenient and friendly

Posted Oct 8, 2016 on Hotels
staff was excellent, friendly, very helpful, and the breakfast was yummy and organic, very fresh
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Quite comfortable stay

Posted Jun 26, 2016
Pros: The clean and welcoming environment and the close proximity to all the tourist attractions.
Even though the hotel room is smaller than what I had expected, however, the bed was pretty soft and comfortable and the hotel staff were very welcoming and friendly who would never fail to greet us whenever they saw us. The breakfast was also very yummy and delicious but the hotel can consider to extend the breakfast timing especially for guests like me who like to sleep in later. The hotel can also consider to increase the number of breakfast choices or at least change the variety of food served every morning. Overall a good experience in the hotel which is worth every cent paid for.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2016
Nice, but really small rooms. It is a good option for transfers
4 out of 5
by Timothy

This traveler left a rating score only Posted Apr 11, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Clean and close to train ststion, yummy breakfast

Posted Mar 24, 2016
Over my expectation, very clean, Japanese style breakfast is a must to try!
4 out of 5
by Witchuta from Thailand

Good Location for JR

Posted Dec 9, 2015 on Hotels
We booked 2 rooms. One is for 4 people 4 beds including 2 children. The family room is in a suitable size and space. (not too small) Another room is one bed for 2 people but it will be okay for only Asian's size. Room provides free bottle of water everyday. Breakfast has 2 choices. We ordered 2 types of set menu. Japanese set menu is good, also western set menu. It is the same menu every day. Children love the food. Overall service is good. The reception's lady is very nice and has a warm welcome to us. Location is good. If you need JR and need an elevator for heavy luggage, you need to get to East exit only. For Subway, you need to cross the flyover which is closed to the hotel. Then, walk around 5 minutes outside to reach the front of Shin-Osaka's station building. Lawson is only convenient store closed by, so some snack might be sold out at night.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 24, 2015 on Hotels
4 out of 5
by Ampika

This traveler left a rating score only Posted Apr 3, 2015 on Hotels
4 out of 5
by Ampika

This traveler left a rating score only Posted Apr 2, 2015 on Hotels