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Great location less than one block from train/subway station. Park surrounds the hotel and is very pleasing. Facility is modern and very clean, onsen was very nice.
I got nice non-smoking room filed with cigarettes smell. I was so tired when I got there didn't have energy to change the room but so disappointed. I complained in the morning to the staff but they didn't know how to handle it.
Very happy with this hotel. Great view of the city, very nice room, wonderful staff. Proximity to the station is very convenient. If we end up back in Shinagawa we will definitely stay there again.
Wonderful hotel. Little far from train station but nice room. Reception & housekeeping friendly and helpful. Great toiletries. We’re keeping our reservations next week not because we have to but because we want to
Enjoyed our one-nite stay in the Annex Tower. Did not have a very good window view but due to the wood closet doors and bed headboard, the room looked cozy, just like at home.