Ratings based on 165 Verified Reviews

3.7 out of 5
55% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Dec 15, 2017 on Hotels
Will recommend to others
2 out of 5
by A verified traveler

Avoid this hotel.

Posted Nov 30, 2017 on Hotels
This hotel is unique in Japan; it is filthy and in awful condition. Finding a Japanese hotel in such bad condition is extremely difficult.
2 out of 5
by Mario

The worst hotel rooms in Japan.

Posted Nov 29, 2017 on Hotels
The rooms have not been cleaned when we arrived. Urine was on toilet rim. Grout and walls were moldy. The bathrooms are awful with dirty/stained tubs. The rooms are in terrible state of repair. There were areas with rust and a door with peeling plywood. Heater is noisy. The owner should be embarrassed to present rooms in such condition to their guests.
4 out of 5
by Chin

This traveler left a rating score only Posted Nov 17, 2017 on Hotels
1 out of 5
by A verified traveler

Small rooms

Posted Nov 16, 2017
I booked for a family room with 3 twin beds, they gave us 1 twin and 2 single bed. Cramped space. Very disappointed
3 out of 5
by Man Bok

This traveler left a rating score only Posted Oct 25, 2017 on Hotels
3 out of 5
by A verified traveler from Seoul

Okay for short stay

Posted Sep 12, 2017 on Orbitz
Pros: the big toilet
Location: good for nichome night out
Just okay for short stays. the room is a bit large than other hotel room and the toilet is quite good and a bit old fashioned but well managed. btw the grandma owner is... a bit mean.
2 out of 5
by Sze Man

Unacceptable Experience

Posted Aug 20, 2017 on Hotels
I went to the address as shown on Hotels.com but was directed to another building 4 blocks away. It was a rainy day and I need to carry 5 heavy luggage all the way by myself. The bathroom was acceptable, but the kitchen (including the microwave, water boiler, utensils) are unacceptably dirty. The bedding is all yellowish and the towels are barely clean.
5 out of 5
by Cisco from Washington, DC

Great location near subway

Posted Aug 6, 2017 on Hotels
Very clean and comfortable
4 out of 5
by A verified traveler

great location!

Posted Aug 2, 2017 on Hotels
Great location! 4 blocks away from the metro, walking distance to shinjuku (a busy area with lots to do).