Ratings based on 325 Verified Reviews

4.1 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Vancouver, Canada

location and stay

Posted Aug 1, 2017
Pros: Location and easy access to subway and major transportation hub.
Cons: Hotel itself seems out of date. It would feel much better if they pay a little more attention to the details like lobby and hallway. No vent bathroom
Location: A few steps away from subway and walking distance to shopping districts and some attractions.
Very good location and convenient to everywhere. Hotel room is OK and bathroom is quite spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler

Well-located hotel

Posted Jul 2, 2017
Very nice hotel, though the room was pretty tiny. Because we had suitcases from an earlier stay in another country, we had to pile them up.
5 out of 5
Recommended
for Everyone
by A verified traveler

small but great

Posted Mar 22, 2017 on Orbitz
no complaints at all extremely well located at walking distance of shinjiku hearth and metropolitan tower, also just next to nishi shinjuku metro station, rooms are super clean and staff really friendly. The room is small but everything in Tokyo is like that.
4 out of 5
by A verified traveler

Well located friendly hotel.

Posted Nov 29, 2016 on Hotels
Good choice for a week in Tokyo at a reasonable price. Hotel close to central Shinjuku but far enough away to be quiet at night, although double glazing could have been an added advantage. Very friendly staff. Room size OK especially when you conside it is in Tokyo! On site restaurant may have benefitted if they had put English menus outside. Limousine bus from airport to Hilton is really easy solution as its only a short walk to go from one to the other (Buy return ticket at info desk in Hilton). Would stay there again.
4 out of 5
by A verified traveler

Nice and convenient place

Posted May 23, 2016 on Hotels
There's a few convenient store beside the hotel which makes buying things easier. Staff were friendly and helpful. Although its a subway station away from Shinjuku (JR), the walking distance from Shinjuku (JR) to the hotel is nice with many shops and restaurant along the walk.
5 out of 5
by Jeanine De from Lake Macquarie

Good Value Hotel

Posted Jan 27, 2016 on Hotels
Nice hotel with cosy rooms and warm quilts. The rooms were very clean and serviced everyday. A request for extra pillows was met very quickly. Toothbrushes, hairbrushes, and hair care products are provided in the bathroom and replaced when used. Great location, very close to subway (Nishi Shinjuku) and less than 10 minutes walk to Shinjuku station. Buffet breakfast was fine but not great value for a family of five. It is close to convenience stores and restaurants. Would happily stay at the Hotel Rose Garden again as it great value.
4 out of 5
by Julian from Singapore

Excellent and very convenient

Posted Dec 4, 2015 on Hotels
Stayed for 5 nights, very comfortable place will all basic amenities and wifi provided. Service was excellent and staff could understand english. Location is excellent, right in the city centre with subway a few steps away.
5 out of 5
by Lim from Penang, Malaysia

Posted Oct 26, 2015 on Hotels
location perfect, but only 1 metro line is direct to station nearby hotel, else you need to walk 8-10mins to Shinjuku big station to take others trains, or spend 170yen. Because stay at 3rd floor, clearly can hear noise from outside window, even late night still can hear ppl talk loud at roadside. Hotel stuff service very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to shinjuku area

Posted Oct 4, 2015
This hotel was clean, simple, no frills - but no problems :)
4 out of 5
by A verified traveler

Hotel Rose Garden Shinjuku - A Good hotel

Posted Sep 19, 2015 on Hotels
A very nice and neat hotel. Food at hotel restaurant is delicious. Location is near to airport limousine station . Shopping vicinity is just nearby too.