Ratings based on 2,762 Verified Reviews

3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Nov 16, 2017
Service was good, it was easy to communicate with most of the staffs there. Got a room with a nice view, tho a little too small yet cozy, which we’re okay with that. Location wise is good too, it’s near subway stations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel right near Kabukicho

Posted Nov 6, 2017
This hotel was perfectly located near busy Kabukicho and Shinjuku station, which was incredibly convenient and enjoyable. The facilities were very clean, staff were very friendly and attentive, and the view was amazing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Nice hotel~ Super Location!!

Posted Nov 6, 2017
Pros: Super Convenient!
Cons: if only the room could be a bit bigger to lay the suitcase down for packing! I wish...:P
Location: Right in the heart of Shinjuku, 24 hrs shopping at Donqi nearby and wondering around Kabukicho at night. What more do you need...:)
Location is superb..right in the heart of Shinjuku, only 10 minutes walk from JR Shinjuku Station. We get on the N'Ex from Narita airport arrived at JR Shinjuku Station and walk to Hotel. Its super convenient. We can get all the food and shopping done in just one building!!.
2 out of 5
by A verified traveler from HK

Posted Nov 2, 2017
The room is too small and there is no mineral water provided.
4 out of 5
Recommended
for Everyone
by A verified traveler

good location! 5 mins walk from jr station.

Posted Oct 28, 2017
Staffs are very nice and helpful! a lot of restaurants near the hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from hawaii

Excellent location

Posted Oct 26, 2017
Staff's service overwhelming. Very concerned for our welfare. Always willing to provide assistance to make our stay more comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler from thailand

Great location with comfortable room

Posted Oct 22, 2017
If you are looking for the hotel in shinjuku, this is the one. Especially for shopping guys and girls. Room is very new and clean. Hotel staff is very helpful. You can deposit your luggage while u r out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Oct 21, 2017
Overall good hotel. There are couple issues. There are some sewer smell in the bathroom and the thermostat is not very responsive.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location. This is the place to be.

Posted Oct 18, 2017
First time in Tokyo and after I read many reviews everyone said location location. Cannot be more correct. If you are in Tokyo to experience the life, this is the place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Nice hotel closed to shopping area

Posted Oct 18, 2017
It was very convenient to use subway and for shopping. The room was very small.