- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged for ac room but ac is not working.not worth for even one star
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As per expedia the room I requested( paid) for 2 double beds, but hotel provided 1 double bed and 1 single bed. I was told by hotel Managing director that they are correct and providing correct room, the problem is with Expedia who published wrong information. The MD suggested me to talk to expedia and raise concern with them and not ready to provide any explanation of wrong room description( as per them). He was in a position that , it is completely customer response to identify proper room and have any concerns then it is wrongly published by expedia. Totally amazed with intelligence of hotel staff to prove that "2 Double beds = 1 Double bed + 1 Single bed".
Pros: The intelligence of Hotel managing director.