Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from lafayette in

Great stay.

Posted Sep 4, 2015
No noise from other rooms. Room was great. Loved Pantene toiletries. Great breakfast and cookies Great hotel in Shoreview MN area.
Comment from Hotel Management
Sep 8, 2015 by Manager, Hotel Management
We are very happy you had a great stay and really appreciate the wonderful comments!
5 out of 5
by A verified traveler from Fargo, ND

Beautiful Accommodating Hotel

Posted Sep 4, 2015
Pros: A very short drive to the Mall of America and downtown and also the staff :)
Cons: Can't think of a thing! All was so great!
Location: We were able to visit our relatives with easy access to highways and the Mall of America was also a close drive.
The staff was extremely accommodating and friendly... the continental breakfast had so many wonderful choices including hot food and the attendant kept the area very clean for the guests... the rooms are gorgeous and clean and impressed how they are "green" at the hotel when cleaning for the second night. I would absolutely recommend this hotel to anyone staying in the Shoreview area!
Comment from Hotel Management
Sep 4, 2015 by Manager, Hotel Management
Thank you for staying with us and the wonderful review! We are pleased you enjoyed the breakfast and everything else.
4 out of 5
by A verified traveler from Denver

Close to Medtronic. Kind staff

Posted Aug 21, 2015
Pros: Location
Cons: Pillows are not very comfortable. Towels are small.
Location: Not many areas to eat or shop nearby. Would be nice to have that information.
Close to Medtronic. Nice they leave bags prepared with fruit, a breakfast item and water when you are on your way out in the morning. They also offer breakfast, but when you're in a hurry, it's nice to have these available.
Comment from Hotel Management
Aug 26, 2015 by Manager, Hotel Management
We really appreciate your comments and thank you for staying with us!
3 out of 5
by A verified traveler from columbia heights mn

close to freeway

Posted Aug 19, 2015
Pros: rooms
Cons: friendlier staff all around, everyone we dealt with in the hotel was unfriendly/rude except one girl the younger one working the desk.
we got the hotel for my daughter's birthday and the kids love water slides. we got there & waited several minutes to check in, A lady (manager?) was helping someone. 2 others were there & didnt even ack me. \She finally said we will be with you soon. the room was nice, pretty clean. One major disappointment was the reason we went there was the water slide & its only 4 hours a day 4-8. the kids were crushed. some other kids came in at 805 and couldn't use it. . Breakfast was pretty good but the scrambled eggs tasted like powder, not good at all.
Comment from Hotel Management
Oct 12, 2015 by Manager, Hotel Management
We appreciate you staying with us and apologize you had too wait a few minutes during check in. We will use your feedback to help us improve our standards.
4 out of 5
by A verified traveler

Posted Jul 24, 2015
quiet location, nice staff, decent breakfast, frig and microwave in room, able to open windows for fresh air
Comment from Hotel Management
Jul 27, 2015 by Manager, Hotel Management
We appreciate the great comments. Thank you for staying with us!
2 out of 5
by A verified traveler from b

Nice facility, but poor night service.

Posted Jul 22, 2015
The kids water slide was closed more than it was open. The Night person TONY in charge was very unprofessional and expressed being overworked and used inappropriate behavior. The manager was sincere and professional with apologizing!
Comment from Hotel Management
Jul 24, 2015 by Manager, Hotel Management
We are so sorry you had a bad experience during your stay. Please know that we are using this opportunity to increase our training and make other changes to ensure this type of behavior DOES NOT repeat.
4 out of 5
by A verified traveler

Nice hotel with convenient highly access

Posted Jul 4, 2015
Hotel was clean and had good amenities. Very close to a highway that made it convenient to get around the cities.
Comment from Hotel Management
Jul 6, 2015 by Manager, Hotel Management
Thank you for the compliments! Our location makes getting anywhere fast and easy.
3 out of 5
by A verified traveler from MN

Nice hotel but bring air freshener

Posted Jun 9, 2015
Pros: Our room was very clean & a good size. The location was perfect, right off the freeway. We loved being able to open the windows to get some fresh air.
Cons: The awful smell in the hallway of the 3rd floor.
This hotel would have gotten a perfect rating if not for 2 reasons: 1. the breakfast was disappointing. Luke warm food, disgusting looking oatmeal & cooked eggs that looked like they were leftovers. 2. Once we stepped off the elevator onto the 3rd floor, we were assaulted with the most awful smell. Once we were in the room it was fine but every time we went into the hall the smell was there.
Comment from Hotel Management
Jun 15, 2015 by Manager, Hotel Management
We apologize for your experience with the breakfast. That is certainly not up to our usual standards nor the odor in the hallway. We have taken steps to ensure their will not be a repeat of these situations. Thank you for staying us.
4 out of 5
by A verified traveler

Perfect!

Posted May 11, 2015
Easy access - right off the interstate. Just stayed one night - loved that it had a microwave and fridge in the room. Comfortable beds and pillows. Great continental breakfast!
Comment from Hotel Management
May 13, 2015 by Manager, Hotel Management
We are thrilled you had a great stay with us! Having a refrigerator and microwave in every room seems to be a winner with our guests. We are so glad you found them a benefit as well as the other amenities!
5 out of 5
by A verified traveler from Billings,Mt

Very Nice

Posted May 9, 2015
Pros: Location was easy to get to and clean and nice pool area.Nice little store in hotel
Cons: nothing
Location: nice on and off the freeway gas station next to it.
Very nice place and nice staff. The Breakfast was very good with the ham and egg. The tube in the room was very nice.
Comment from Hotel Management
May 13, 2015 by Manager, Hotel Management
Thank you for the Five Star review!