Ratings based on 263 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Jun 9, 2017
Pros: Clean rooms and good breakfast.
Cons: no
Location: Came for a wedding.
It was nice considering they were remodeling. Staff was nice and eager to help. The rooms were nice .
Comment from Hotel Management
Jun 17, 2017 by Manager, Hotel Management
Thank you Kathy for your review!
5 out of 5
by Rochelle

just little things

Posted Mar 20, 2017 on Hotels
Found someones dirty sock when we moved the footstool and the pillows were not comfy. We were there for 2 nights but the cleaning service did not replenish the rooms coffee station.
Comment from Hotel Management
Mar 23, 2017 by Manager, Hotel Management
Thank you so much for staying with us Rochelle! We are so sorry that the room was not up to its usual standards and will be sure to use this as a training experience.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

VERY popular with families!

Posted Mar 20, 2017
Pros: Friendly staff and wonderful gal in the breakfast area -- very helpful and kind!
Cons: Encourage or put in place some type of agreement that parents will supervise their children rather than have a party in the conference room.
I was impressed by the hotel but not with the management of the entire team of little-kid hockey players who ran around the hotel (sounded like a heard of elephants above my room) from the minute they arrived on Saturday afternoon until I finally called the front desk to ask when "quiet" time would be enforced. It was not the fault of the hotel management, but rather the parents who did NOTHING to supervise their children -- which was very disappointing and disruptive. This might be a very isolated event, but since this hotel has the "fun" water area, I am guessing that hockey teams who come to the area for tournaments all choose to stay at this location.
Comment from Hotel Management
Mar 28, 2017 by Manager, Hotel Management
Hello and thank you for staying with us! I am sorry that parents were not supervising their children near your room during your stay. We have a 10 pm curfew for those under 18 and are always available to handle any specific situation - please contact the Front Desk anytime!
5 out of 5
Recommended
for Everyone
by A verified traveler from coon rapids, mn

Great hotel and staff

Posted Mar 20, 2017
We wanted a close getaway for a couple nights so my autistic son could swim and we found the best. The hotel is wonderful and the staff is the best. They were very accommodating with the water slide for my son, very helpful, so nice and the hotel has a great breakfast!! There are not enough words for this hotel or staff, but loved it and will be back. Thanks to all staff and what a great place!!
Comment from Hotel Management
Mar 20, 2017 by Manager, Hotel Management
We are so happy you and your son had a great stay with us! Thank you so very much for all your kind words.
2 out of 5
by A verified traveler from shorevirw mn

Posted Mar 14, 2017
Children unattended in hot tub with toys. So annoying. Hot tub is all I use at hotel stays. Employees aware of this. In room heater so loud. Hard to stay asleep.
Comment from Hotel Management
Mar 15, 2017 by Manager, Hotel Management
Hello and thank you for staying with us! We are sorry you did not prefer children in the hot tub. We have a two hour adult swim every night from 10p - midnight just for this purpose. We appreciate the feedback on the heater as we replace noisy ones immediately and do apologize.
5 out of 5
Recommended
for Everyone
by A verified traveler from Barnesville MN

clean, quiet comfortable bed

Posted Mar 8, 2017
Pros: Some rust to fixtures in poolside shower barpthroom
Location: We went to national hockey center and ate at Mie Wie Chinese restaurant which I would recommend.
Nice fruit cookies and fruit infused water jug, nice common are, great breakfast, plenty of variety. Nice pool and slide. Big bathroom with shower poolside
Comment from Hotel Management
Mar 10, 2017 by Manager, Hotel Management
Thank you Mary for staying with us and your review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Outing with grandkids

Posted Feb 22, 2017 on Orbitz
This hotel was great. Only reason I wouldn't give it 100 percent is the bathrooms in the pool area were pretty nasty.
Comment from Hotel Management
Feb 26, 2017 by Chad, Hotel Management
Thank you for the review! We will certainly look into the pool bathrooms and make sure they are up to standards. We appreciate the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from t

Close to town

Posted Feb 19, 2017
Nice room with whirlpool, room little small but reasonable. breaskfast.
Comment from Hotel Management
Feb 20, 2017 by Manager, Hotel Management
Thank you for your review and for staying with us!
5 out of 5
by A verified traveler

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Thank you for the wonderful review and for staying with us!
3 out of 5
by A verified traveler

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for staying with us!