Ratings based on 163 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Great hotel in Shoreview

Posted Jan 30, 2017 on Hotels
We were looking for a hotel in Shoreview to be close to my in laws, and this perfectly fit our needs. We didn't end up using any of their amenities but the pool looked nice!
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
We love having you here! We are so happy you enjoyed your stay, we hope next time you are here you can relax and enjoy the amenities. Thank you so much for being our guest and the rating along with the comments. We appreciate you!
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Convenient

Posted Jan 3, 2017
Pros: Staff was great, room was clean.
Cons: Walls are a little thin. Was booked in adjoining room, could hear neighbors well.
Location: It was close to Super Target, Starbucks, Pot Belly, Perkins Restaurant. It was conveniently located to a various number of places.
Room was nice and clean, right next to Red Robin and Green Mill Restaurant. It was close to Super Target, Starbucks, Pot Belly, Perkins Restaurant. It was conveniently located to a various number of places. Would stay there again!
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
We love hearing that the staff was great and room clean. We are so sorry about the noise from the other rooms. So happy to hear you love the location, we love being close to everything...We are looking forward to your next visit. Thank you for being our guest!
5 out of 5
by A verified traveler

Posted Dec 24, 2016 on Hotels
Very nice and friendly staff at the front desk. The room was clean and the bed comfortable.
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
We are so fortunate to have you as our guest. We greatly appreciate you and your comments. We are striving always to excel and so happy to hear you felt our love for our service. We are looking forward to your next stay.
5 out of 5
by A verified traveler

Posted Dec 24, 2016 on Hotels
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Thank you for the wonderful 5 Star Rating. We so appreciate you and the rating, we hope to see you again soon! Happy New Year!
3 out of 5
by A verified traveler from US

Housekeeping was pounding at the door by 9:00am

Posted Nov 5, 2016
Pros: Location
Cons: Did not get any breakfast
Location: We visiting my daughter at college
Front desk staff was Fine but housekeeping sole is up early on Saturday mornimg
Comment from Hotel Management
Nov 11, 2016 by gm@hiltonshoreview.com, Hotel Management
Dear Michael, I am so very sorry we disturbed you on the Sunday morning. I have spoken with the team and they have been reminded to not knock on doors that have the Do Not Disturb signs on them. My sincere apologies. On a better note, I am so happy to hear the rest of the Staff lived up to their friendliness and being hospitable. We hope you will be back to see us when you visit your daughter at college. Thank you for your comments, they are greatly appreciated, as we appreciate you!.
5 out of 5
by A verified traveler

Posted Oct 17, 2016 on Hotels
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank you!!! We love being a 5 out of 5! We appreciate your rating and hope we see you again, soon.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 17, 2016
Cons: the breakfast bar was more money than what we would eat maybe have a better price for lets say half of it
very nice pool area our room was very clean very good all around
Comment from Hotel Management
Oct 28, 2016 by gm@hiltonshoreview.com, Hotel Management
We are happy to hear you enjoyed the hotel. We are working on options other than the full breakfast pricing, when you are back don't hesitate to ask about options. Hope to see you again soon! Thank you for being our guest .
5 out of 5
by A verified traveler

Beautiful hotel

Posted Oct 9, 2016 on Hotels
It was very nice and all employees were very respectful
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
We are so lucky to have you as our guest! Thank you for being our guest and taking time to rate us. We hope you will come and see us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago,IL

Hotel is centrally located, right off highway.

Posted Sep 10, 2016
Staff was great!! The room was clean. I was traveling with an elderly parent and the staff set up everything .
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
We are so happy to hear your enjoyed your stay with us, it always warms our hearts to hear we have given great service. Thank you for being our guest and hope to see you again.
4 out of 5
by A verified traveler

Good, but!?!

Posted Sep 6, 2016 on Hotels
Wish a simple breakfast available for non business customers.
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for being our guest, we appreciate you! Thank you for your rating. We are grateful for your comments, we do offer a discounted rate for breakfast if you are looking for more of a continental breakfast. I apologize that we failed in communicating the different options. We hope to see you again!