Shortsville Chalets

"From the minute we arrived Sara (General Manager) greeted us with a smile, The check-in was easy. Sara knew we had 2 dogs and gave us a room right across from the stairwell so that we could easily get them outside for walks and bathroom runs. She also let us know where the safe areas were so that we did not have to worry about cars in and out of the parking lot. When we went to breakfast, the tables were always spotless. The breakfast attendant made sure that all the food was constantly re-stocked and never ran out. She was always moving cleaning tables, emptying garbage, etc. Breakfast had two types of fruit, as well as an assortment of bagels, yogurt toppings, cereals, etc. There is 24 hours of free coffee and tea. Our room was spotless and it appeared that the room attendants truly take pride in their work. Will definitely stay there again! "

"Room was updated, spacious, and clean. Free breakfast was good. Staff was friendly. Parking lot was small but you can park in the museum of play lot and get it validated at the hotel."

"The breakfast was fresh everyday"

"Nice hotel"

"The bathroom needs to be clean thoroughly, because the makeup mirror is little bit sticky and dusty. And also the tissue paper box has someone’s hair in it. The room is a little bit cool during night , but the fan is on all the time. "

"The staff were very nice upon check-in, the room was clean and had all the necessary amenities. The hotel was also close to major shops, coffee and restaurants."

"They tried to mislead me about the hotel’s pool facilities—the information provided to guests is incorrect, as the pool is out of service."

"Everything was wonderful "

"Very clean everywhere! Bed was very comfortable…pillows were good. Nice size room also!"