hall smells like cigarette really bad, rooms are mediocre, the staff was indiferent to my queswtions only wanted me to answer theirs
Comment from Hotel Management
Dec 21, 2016 by The Manager, Hotel Management
Unfortunately, this hotel has smoking halls and they do smell like cigarettes. The rooms are up to Wyndham standards and I guarantee they're 150% better then they were before. I'm unsure of what questions I would have been indifferent to, since it's my job to give as much information about the hotel and the surrounding areas to my guests. The only questions we tend to ask is the personal information to get you checked in and what brought you to stay with us, how you might be doing, or if you needed any suggestions for restaurants. I'm sorry your stay wasn't what you expected, maybe we can change your mind next time.