We havd stayed before at this BW property, but don’t remember it being unkept. This trip we were disappointed to find that the room had not been really vacuumed (around baseboards especially) in what appeared quite a while. It had been out in the middle, and that was about it. The towels did not appear to have been laundered thoroughly to me. For sure not white. Everything just looked worn.
The A/C was not sufficient for the size room we were in-but we had a ceiling fan that we could not adjust!
The drawers and cabinets had not been dusted or wiped out in quite awhile-evidenced by the dirt and bugs in them.
I realize that hotels have to move furniture out and around-however, this location had two entertainment units sitting right at the front door as you enter the hotel and 3 in the hallway right outside our door on the 2nd floor. This is very poor looking for guests.
The pool had a broken ladder with Caution tape wrapped all around it saying don’t use. That is not a good look for this place. We were there for two nights and it could have been fixed quicker.
If we were not paying to stay in a better hotel, I might not provide this review, but this BW was disappointing based on others we’ve stayed at. Fix your broken stuff, move your obsolete furniture out of my face and properly clean your rooms for paying guests!