Ratings based on 138 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Nice hotel! No other comments!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 2, 2016
everything was wonderful I will recommend to others and stay there again and again
Comment from Hotel Management
Nov 18, 2016 by SHaynes, Hotel Management
Thanks, thanks, thanks! We greatly appreciate your business and invite you stay again when you are in the Bossier City area.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

I would stay here again when in Bossier City

Posted Oct 17, 2016
Pros: The bed was comfortable and the hotel was clean at all times
Cons: Nothing that jumps out at me
Location: It was just off the interstate, there was a gas station next door. I was in Bossier City for a conference at down the road so I didn't get to see much
The entire stay was great, when we walked in we were immediately greeted there were carts available and the room was very clean and comfortable.
Comment from Hotel Management
Oct 18, 2016 by SHaynes, Hotel Management
Thank you very much for being our guest and for taking time to share your experience. We are happy to hear your enjoyed your stay and welcome you back again anytime.
5 out of 5
Recommended
for Everyone
by A verified traveler from Zwolle, LA

Best Overnight Stay!

Posted Sep 13, 2016
Pros: The cleanness of the hotel and the room. I also liked that the hotel was in an area the I felt safe being outside. Friendliness of staff
Location: It was close to the places that we went that weekend.
I was impressed from the moment I walked into the lobby. It was decorated so nicely. The room was equally nice and very clean. It had the smell of bring newly remodeled, which was a welcoming factor. The staff was really nice and helpful, one of the staff Hadyen, turns out I knew him from our hometown. He took the time to make sure that we had a good weekend. I will consider staying again, the stay met all of my expectations.
Comment from Hotel Management
Sep 13, 2016 by SHaynes, Hotel Management
Wow! Thanks so much for the wonderful review. We think Hayden is great too and appreciate your mention of the helpful service he and members of our staff provided you. We welcome you back anytime and greatly appreciate your business!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hope, Ar

Great room, amenities awesome.

Posted Sep 12, 2016
We loved our stay. So quiet and just a great experience. The only thing we had an issue with was the air conditioner in the living area wasn't working as well as the one in the bedroom so we just stayed in there the entire time. No problems!
Comment from Hotel Management
Sep 13, 2016 by SHaynes, Hotel Management
Thank you for staying with us and for taking time to share your review. We are glad you loved your stay and also appreciate you mentioning the air conditioning not being as cold. We will check into it to ensure it is working well for the next guest. Again, thanks for your business. We welcome you back anytime.
5 out of 5
Recommended
for Everyone
by A verified traveler

One night of rest

Posted Aug 29, 2016
The hotel was very nice an clean. Comfortable, good product, wonderful eating area, and bar.
Comment from Hotel Management
Aug 30, 2016 by Shaynes, Hotel Management
We are happy to hear that your stay was comfortable and that you got a good night's rest. We appreciate your business and welcome you back any time. Thanks for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Visiting grandkids

Posted Aug 7, 2016
Got to bring them to the pool. Enjoyed a great bkfst at the hotel with them. Very nicely done. Comfortable bed.
Comment from Hotel Management
Aug 8, 2016 by SHaynes, Hotel Management
It is so nice to hear that you had a great time visiting with your grandkids! We appreciate you selecting our hotel and hope to have you stay with us again in the future.
4 out of 5
by A verified traveler

Decent hotel in decent part of town

Posted Aug 2, 2016
Check in is 3pm. I arrived at 1:30, and was told the told wasn't ready, and to come back at 3. We came back at 3:15, and was told they still weren't ready. Over the next thirty minutes, people piled up in the lobby because rooms weren't ready. Instead of taking names and calling people back up in order as rooms were available, it devolved into a free for all. Finally, shortly after 4pm, our room was ready. The lack of management presence to deal with the issue and make sure people were taken care of in order was ridiculous. I was given an excuse that they were fully booked the night before. It's a hotel. You know in advance you are going to be fully booked and should staff accordingly, or change your check in times.
Comment from Hotel Management
Aug 8, 2016 by SHaynes, Hotel Management
Thanks for staying with us and for sharing your experience. I am sorry for the frustration due to the wait for your room. I am sure it was not the start of your stay anticipated and hope that once your room was cleaned, that you were able to enjoy your visit. I have shared your comments with our operations and housekeeping teams. We try to serve from a guest's perspective and will use your comments to plan better ways to handle the issue in the future. Thank you again for taking time to write and for being our guest.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel close to attractions.

Posted Aug 2, 2016
Stayed in this hotel overnight for a concert in town. The hotel staff was very kind. Upon checking in they offered us information about the concert, and the complimentary shuttle service too and from the event.
Comment from Hotel Management
Aug 8, 2016 by SHAYNES, Hotel Management
Thanks for staying with us and for taking time to share your experience. We hope you enjoyed the concert and the rest of your time in Bossier City. We welcome you back any time and hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Jul 20, 2016
The only reason I gave a lower score is bc the room was so hot that joght. The a/c was turned down but it just wasnt blowing hard enough to cool the room off. And the pillows SUCK! They look fluffy until you lay on them and them its like punching dough...FLAT
Comment from Hotel Management
Jul 25, 2016 by SHaynes, Hotel Management
Thanks so much for staying with us. I appreciate you letting me know about the air conditioning unit and pillows. When you stay with us, we guarantee that your stay will be satisfactory or we promise to make it right. We are happy to bring alternative pillows if preferred and have a maintenance staff for any unexpected issues. I am sorry that we did not do a better job of communicating your options and that we did not exceed your expectations on this trip. We are grateful for your business and hope to have another chance to provide an exceptional stay in the future.