Ratings based on 326 Verified Reviews

4.5 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Okay stay

Posted May 1, 2017
I read several reviews for this hotel, so I was willing to give the hotel a try. My boyfriend and I visited this hotel on a trip for the weekend. The staff was okay. The breakfast was good. Our bed had dark stains in the comforter, and most of the light bulbs in the kitchen were out. I cooked in the room's kitchen, so it was difficult to cook with minimal light. Noisy guests on a higher floor were a nuisance. Although I did not completely enjoy my stay, I would like to give the hotel another try. The weekend price was a great deal.
Comment from Hotel Management
May 11, 2017 by Ashley, Hotel Management
We appreciate you taking the time to leave us your feedback on your recent stay with us. I am sorry to hear that we failed to exceed your expectations, but I can assure you we take all guest reviews very seriously as it is the best tool we have to continually improve the overall guest experience. I hope you will give us another try if you find yourself in Shreveport again anytime soon. Again, thank you for taking the time to inform us, and we wish you safe travels in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Comfortable

Posted Apr 19, 2017
We stopped at the Shreveport Homewood Suites and as always the room was spacious, the light evening food was excellent and so filling we did not go out for dinner. That saved us from looking for a place and driving around trying to find it. The breakfasts are my favorite. The staff was so friendly when we checked in and I spoke with them several more times before we left and everyone, even the cleaning staff, was courteous and helpful.
Comment from Hotel Management
Apr 20, 2017 by Ashley, Hotel Management
Thank you so much for taking the time to tell us about your stay, Kay! We love to hear that our staff was friendly and accommodating! It never hurts to save a little and stay in for our evening social either! We can't wait to welcome you and your family back to Homewood Suites Shreveport again soon!
5 out of 5
by A verified traveler

pleasantly surprised.

Posted Mar 22, 2017 on Hotels
I've never stayed in a Homewood suites before and was pleasantly surprised. The room was very big clean and comfortable with a full sized fridge and stove at an affordable price. The staff were all extremely helpful and breakfast was decent.
Comment from Hotel Management
Mar 27, 2017 by Ashley, Hotel Management
It's great to hear that we made a good first impression for the Homewood Suites brand! We hope you will continue to choose Homewood Suites when traveling, and we look forward to seeing you at our Homewood Suites Shreveport next time! Safe travels.
5 out of 5
by Jamie

Happy couple

Posted Mar 14, 2017 on Hotels
Great hotel. Loved our room and close to everywhere we wanted to go. Convenient for the airport also. Breakfast was awsome and the cleanliness and staff were wonderful. We will definately be staying there when we return
Comment from Hotel Management
Mar 27, 2017 by Ashley, Hotel Management
We are so happy to hear about your wonderful stay with us, Jamie! Keeping our guests happy is the goal, and it looks like we did that for you guys! Thank you for taking the time to leave the kind words, we can't wait to welcome you back to Homewood Suites Shreveport next time!
4 out of 5
by Claudia

Posted Mar 14, 2017 on Hotels
Overall stay was good. We did have an overnight front desk clerk who talked to us very rudely and the shower wasn't very clean (mold on the shower door).
Comment from Hotel Management
Mar 27, 2017 by Ashley, Hotel Management
We truly appreciate you taking the time to tell about your experience with us, Claudia. I assure you, we have discussed this matter with our front desk team, and will use your feedback to help us improve our service moving forward. We hope that you will consider us again next time you find yourself in the area. Until then, safe travels!
4 out of 5
by Drinda

Posted Mar 5, 2017 on Hotels
This hotel is very nice except for 1 problem and that is the walls are paper thin. We didnt sleep more than a couple hours the first night because people next to us were up partying until 4:30am and we could almost make out the conversation among other things. They discounted us the 2nd night and the people from the first night checked out but it was the same issue the 2nd night
Comment from Hotel Management
Mar 13, 2017 by Ashley, Hotel Management
I'd first like to apologize for such an inconvenience, Mrs. Drinda. I assure you we will be addressing this matter with our security staff immediately. However, I am pleased to hear you were happy with our hotel aside from the noise, and we hope you will give Homewood Suites Shreveport another try next time you are in town!
5 out of 5
by Joshua

Posted Mar 1, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by Ashley, Hotel Management
Thank you for taking the time to rate Homewood Suites Shreveport, Joshua! We look forward to giving you a 5-star experience again the next time you are in town. Safe travels!
5 out of 5
by KATINA

Posted Feb 28, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by Ashley, Hotel Management
Thanks for the five stars, Katina! We'll see you again next time!
5 out of 5
by JOHN

Classy yet affordable

Posted Feb 27, 2017 on Hotels
We had an amazing stay. The decor was above what was expected. Well worth the money.
Comment from Hotel Management
Mar 7, 2017 by Ashley, Hotel Management
We appreciate you taking the time to leave your feedback about your stay, John! I was a privilege to have your family choose Homewood Suites Shreveport during your time in town. We hope to welcome you guys back soon!
4 out of 5
by christina

Posted Feb 27, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by Ashley, Hotel Management
Thank you for leaving your feedback, Christina! We look forward to having you back with us again soon!