Ratings based on 3,955 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Aug 13, 2016
Great hotel! We got there late and were upgraded rooms for free!
3 out of 5
by A verified traveler

Posted Aug 8, 2016
Cons: Food at the Steak House restaurant was expensive and second rate in quality, quantity, and taste.
Location: fine
Prices were higher than similar accommodations in Las Vegas. The slot machines were obviously programed and they were programed too tight, ( very little pay out).
Comment from Hotel Management
Aug 9, 2016 by Maggie P. , Hotel Management
Thank you for taking the time to write and for making us aware of your concerns. Your comments are appreciated as it enables us to identify what we are doing correctly to satisfy our guests, as well as discovering where adjustments can be made so we may continue providing the best products and service. I hope that you will take some comfort in knowing that we truly do value your loyalty, and do care about your concerns and satisfaction. Rest assured that we will never make the mistake of not caring. We also hope that your recent experience will not deter you from visiting us again. Sincerely, Maggie P.
5 out of 5
by A verified traveler from Alabama

Just passing through

Posted Aug 8, 2016
Beautiful Hotel, clean, and the service was very good. The people working there were friendly and helpful.
Comment from Hotel Management
Aug 9, 2016 by Maggie P. , Hotel Management
Thank you for choosing the Legendary Horseshoe Casino & Resort to unwind and relax with us! We look forward to having you back soon! Sincerely, Maggie P.
4 out of 5
by A verified traveler

Nice place/ No WiFi

Posted Aug 8, 2016
They want you to pay $10 for wifi and it doesn't work without calling The WiFi company.
Comment from Hotel Management
Aug 9, 2016 by Maggie P. , Hotel Management
Hello and thank you for taking your valuable time to assist us in improving our service. Your comments were taken very seriously. Thank you for thinking of the Horseshoe Casino & Hotel and we regret your visit was less than 100% satisfactory.
4 out of 5
by A verified traveler from OK

Had a great stay.

Posted Aug 5, 2016
We had a great stay. The staff was very friendly. The rooms were clean, comfortable and quite. I would stay again and I would recommend to family and friends.
Comment from Hotel Management
Aug 9, 2016 by Maggie P. , Hotel Management
Thank you for such kind words. We love to "Inspire Grown-up's to Play" and offer the best in customer service and experiences. We look forward to having you back soon!
5 out of 5
by A verified traveler from West Monroe, LA

Casino stay without feeling like you're in a casin

Posted Aug 5, 2016
Friendly and helpful staff. Clean room. Comfortable bed. Easy parking. Close to shopping and restaurants.
Comment from Hotel Management
Aug 9, 2016 by Maggie P. , Hotel Management
Thank you for your kind words and we were so glad we met and exceeded your expectations! We look forward to having you back soon at the Legendary Horseshoe Casino & Resort! Have a Legendary Summer! Maggie P.
5 out of 5
by A verified traveler

Posted Jul 26, 2016
Very nice, spacious room. Good restaurant choices.
Comment from Hotel Management
Aug 9, 2016 by Maggie P. , Hotel Management
Thank you for choosing the Legendary Horseshoe Casino & Resort to unwind and relax with us! We look forward to having you back soon! Sincerely, Maggie P.
5 out of 5
by A verified traveler

Posted Jul 25, 2016
I thought this hotel was very clean. Hotel staff was excellent and very accommodating. Nice amenities and surroundings. Highly recommend.
5 out of 5
by A verified traveler from Austin Tx

Nice hotel with a great location

Posted Jul 23, 2016
Good value and location. Lots of food choices and shopping in walking distance.
3 out of 5
by A verified traveler

Posted Jul 23, 2016
Would not recommend for anyone with children. We decided to stop here on way back from vacation and thought the kids who are teenagers could swim while we went to casino. Apparently you have to be 21 to go into their pool area too. So we checked back out and didn't stay because there was not anything for the kids to do.
Comment from Hotel Management
Aug 9, 2016 by Maggie P. , Hotel Management
Thank you for taking the time to write and for making us aware of your concerns. Your comments are appreciated as it enables us to identify what we are doing correctly to satisfy our guests, as well as discovering where adjustments can be made so we may continue providing the best products and services Sincerely, Maggie P.