Ratings based on 376 Verified Reviews

3.5 out of 5
61% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Spacious room

Posted Mar 18, 2017
Room was spacious however I didn't get no room service at all during my whole stay plus the top blanket stink!
Comment from Hotel Management
Apr 7, 2017 by frontdesk, Hotel Management
thanks for taking the time to send your feedback, we will address this matter with our staff
3 out of 5
by A verified traveler from Dallas, TX

Nice hotel

Posted Mar 10, 2017
The first impression was nice hotel.. Condo-like suites, very roomy.. After removing my shoes and heading to the shower, I stepped in something wet... I threw a towel on the carpet, along the baseboard where the wetness was most noticeable.. The white towel became yellow and I'm not sure if the carpet was filthy or urine soaked, although it smelled more of mold.. VERY moldy smell... There were no other rooms that night, so we slept there.. bed was moderately comfortable.. Water pressure good, full size refrigerator
Comment from Hotel Management
Mar 13, 2017 by frontdesk, Hotel Management
thanks for your feedback
2 out of 5
by A verified traveler

Don't recommend

Posted Feb 22, 2017 on Hotels
Furnishings are old, stained and worn out. Couch was too uncomfortable to sit on. Water heater was almost rusted through. Very noisy. Floors creaked loudly on second floor and all outside noise could clearly be heard. Cheap rates equals less than stellar stay.
Comment from Hotel Management
Apr 7, 2017
Thanks for taking the time to send us your feedback, we are taking the necessary steps along with our staff to iprove any issues that occured during your stay with us
1 out of 5
by konya

Bed felt like sleeping on bricks.

Posted Feb 20, 2017 on Hotels
The Bed felt like we were sleeping on rocks. For two nights this was very uncomfortable we eventually got up and slept on the sofa-bed.
Comment from Hotel Management
Apr 7, 2017
We apologize for any issues that you had on your stay here at the hotel however we are working with our staff to take care of this issue
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 5, 2017 on Hotels
4 out of 5
by Tommy

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Jan 28, 2017 by General Manager, Hotel Management
THANKS FOR YOUR FEEDBACK
5 out of 5
by Mary

Clean and family friendly hotel

Posted Jan 19, 2017 on Hotels
easy to find, friendly staff. The rooms were big, however the layout was a little different. The rooms were clean and the full size fridge was very nice to have. Beds were comfortable. You could hear the cars and trucks on the freeway but eventually i didn't notice them anymore.
Comment from Hotel Management
Jan 28, 2017 by General Manager, Hotel Management
THANKS FOR YOUR FEEDBACK
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2017 on Hotels
2 out of 5
by A verified traveler

Posted Jan 16, 2017
Front desk clerk is very rude. Calling me before check in ugh
Comment from Hotel Management
Jan 18, 2017 by Lisa , Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. GM Lisa Martin
1 out of 5
by Steve N

Posted Jan 16, 2017 on Hotels
Kitchen was dirty, bed old and soft, furniture old and stained, my husband put the handle back on the refrigerator. Bathroom shower head old, water pressure weak and wallpaper was coming loose from wall. Someone had left behind dirty underwear still on bathroom floor. WILL NOT BOOK EVER AGAIN!!!!!!! Also club next door that played thumping music till 3:00 a.m.