Lobby
Check availability

Reviews of Merryton Inn

2.5 out of 5
Merryton Inn
5204 Monkhouse Drive, Shreveport, LA

Reviews

3.0
Rating 10 - Excellent. 2 out of 125 reviews" "
Rating 8 - Good. 7 out of 125 reviews" "
Rating 6 - Okay. 5 out of 125 reviews" "
Rating 4 - Poor. 16 out of 125 reviews" "
Rating 2 - Terrible. 95 out of 125 reviews" "

3.0/10

Cleanliness

4.4/10

Staff & service

3.0/10

Amenities

3.0/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
To durty
Stayed 2 nights in Nov 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIVE
Horrendous. Absolutely deplorable that Hotels.com continues to allow booking at this dungeon. Bugs everywhere, smoke detector tossed under the non-working tv, blue painters tape where an overhead light should be, same painters tape used to patch the cord for the dysfunctional wall light, one towel and one washcloth (with a dead roach stuck to the bottom of it), hot water ran brown for the first shower run, washcloth stuffed where the adjoining door knob should be, dysfunctional exit door (no handle and wouldn’t actually close), laundry…lol, ice machine…lol, pool…LOL, no smoking…lol, had to go buy some bedding to cover the bed I never would’ve slept on, busy “night life” had me worried about my motorcycle until at 1:30 am when I rode it to the airport for secure parking and walked back, UNBELIEVABLE
Stayed 1 night in Sep 2023

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2023
Response from Amazing Grace on Aug 30, 2023
Thank you for your patronage.

2/10 Terrible

Shelley

Business traveler, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to ask for toilet paper and towels. I switched rooms. The first one had a broken countertop. They only use a top sheet and cover on the beds. Only 1 pillow for a king size bed. I will never stay here again!
Stayed 1 night in Aug 2023
Response from Grace. C. on Aug 15, 2023
Shelley,We are sorry about that. We’ll have our supervisor to check our housekeeping job better.Hopefully, it won’t happen again.Thank you for your comments.

2/10 Terrible

Eugenio

Disliked: Cleanliness, staff & service, property conditions & facilities
It was an horrible experience if you go there and check in you will loose your money, because it's so dirty that you will walk out, I found spoil milk in the fridge, cockroaches and flies, dirty and smelly linens and towels I couldn't stand how dirty it was, and I left and loose the money I paid for it.
Stayed 1 night in Jul 2023

2/10 Terrible

Quanna

Traveled with family and small children
The worst hotel ever they nasty they gave us a horrible room with dirty sheets they had bed bugs. People break in rooms steal smoke and drink.
Stayed 2 nights in Jul 2023

4/10 Poor

Ellis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked two rooms had a confirmation. Arrived and they said don’t have rooms but was steady adding on to people ahead of us. Then told me let me find you somewhere to stay. I sat there while they put an air conditioner in a filthy room.
Stayed 1 night in Jun 2023

2/10 Terrible

robert

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Key didnt work room smelled unclean one small pillow on bed light bulbs missing out of lamps just the worst expirence we have had didnt even stay in room after checked in
Stayed 1 night in Jun 2023

2/10 Terrible

Christopher

Stayed 1 night in May 2023

2/10 Terrible

Corenda

Disliked: Cleanliness, staff & service, amenities
Nasty

2/10 Terrible

Lyndon

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside is deceiving! Inside was gross. I didn’t even sleep there after all.

2/10 Terrible

Taushay

Stayed 2 nights in Aug 2022

2/10 Terrible

Debra

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty, slept with roaches, bed and pillows terrible. Comforter had food stuck on it. Worst experience of my life.
Stayed 1 night in Jul 2022
Response from Gracie on Aug 18, 2022
Debra, We are sorry about that. We would be more than happy to give you another room if you let us know when you see that. Thank you.

2/10 Terrible

ribhi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start this was the worst experience I’ve ever had at a hotel very dirty old and stained towel only one by the way cigarette burns on the tub filthy floor could’ve at least been swept torn piece of towel for a washcloth which also will stained. King-size bed has only one pillow went to call for more pillows there was no phone had some leftovers from the restaurant eventually went to waste because there’s no refrigerator or microwave. Had to walk back to front desk to get another pillow and receptionist went to I guess Landry room dug through dirty linings and eventually came with a stained pillow case. Receptionist said vehicle had just been stolen from the back of hotel right before I got there. I heard noises as if there was other occupants but when I left the hotel there was no cars but 2 vehicles looked like they were abandoned (not running). Wouldn’t sleep even there if I was paid to. They need to demolish that building.
Stayed 1 night in May 2022

2/10 Terrible

calvin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nasty, filty, smelly.worst hotel ive ever seen..didn't stay walked in the room, walked out they got a free 90 dollars
Stayed 1 night in Mar 2022
Response from D.Miller on Mar 29, 2022
I will look into this. Thank you for calling it to my attention

2/10 Terrible

Josh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
After I went in the room and saw the condition, my family and I walked out and didn’t even ask for a refund. Worst hotel I have ever seen.
Stayed 1 night in Mar 2022
Response from D.Miller on Mar 29, 2022
We are working to improve our hotel

2/10 Terrible

MisAlisha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like anything about this place! I'm not going to call it a hotel or a motel!! Pre trash!! Need to be closed down 👎
Stayed 1 night in Mar 2022
Response from D.Miller on Mar 29, 2022
We are working on remodeling

2/10 Terrible

chinder

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ghette hotel
The place is dirty. Terribly dirty, went in the room and it smell so bad..the window looked like someone had shot 3 bullet holes in it. Curtians had stains and holes in them. Some windows was busted out. Food in the corner of the bathroom floor. People standing and hanging all outside, begging for money. The beds had stains all over the sheets. I showed all these complaints to the manager/house keeping and they act like they didnt care. I didnt stay there because the conditions was too bad.i wouldn't let a rat stay in the conditions of this hotel. Other people was complaining in the lobby also asking for their money back . I cant believe hotels.com even have this hotel listed. I would like a refund. I ended up going someplace else. I think it maybe time to find another place to get discounts on...hotels.com is getting terrible about picking hotels. This hotel is ghetto!
Stayed 1 night in Mar 2022
Response from D.Miller on Mar 29, 2022
we are working to improve this. thank you for calling it to my attention

2/10 Terrible

Rhyanna

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The walls were very thin. There were several domestic violence things going on including police being called. The bathroom door was broken. The floor was disgusting. There was only one towel in the bathroom. They were only two pillows for four people. I would never stay here again. 10/10 do NOT recommend.
Stayed 1 night in Mar 2022
Response from D.Miller on Mar 23, 2022
we are working to take care of this. thank you for calling it to our attention

2/10 Terrible

eric

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel and took a long time to check in. Not very clean and it was really loud. During check in I was told they did have my reservation from Expedia. I had to pay hotel. Now I payed twice for the room and having hard time getting a refund from hotel and Expedia.
Stayed 1 night in Mar 2022
Response from D.Miller on Mar 23, 2022
we are working on this issue

2/10 Terrible

Bradi

Stayed 1 night in Mar 2022
Response from D.Miller on Mar 23, 2022
blank

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No thank you
We did not feel safe at this location. There were people yelling and scuffling across the hall (cops were called x2). The room next door had their TV on and we could hear every word, then they turned the volume up and left the TV on when they left. We could hear every conversation in that room as well. There was no security latch on the inside of the door. The sheets were stained. The towels fell off the rack into the toilet from slamming doors. The staff was nice.
Stayed 1 night in Mar 2022
Response from D.Miller on Mar 21, 2022
we will look into this. thank you for letting me know

2/10 Terrible

Jeremy

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
No privacy latch on door. No phone. Bed smelled like dogs. No tolit paper. No trash can. Marijuana smell. Loud. Left at 11.30pm. Expedia should not work with crack houses.
Stayed 1 night in Mar 2022
Response from D.Miller on Mar 10, 2022
we're working to update our hotel. Please advise of your room number. We will look into this. thank you for bringing it to my attention

2/10 Terrible

Marcy, Denton

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Walked in the “hotel” and it smelled of marijuana and urine. After checking in, walked I. The room, looked around, and walked back out. The room smelled bad, was run down, and everything was covered in cigarette burns. Now we know why there were so many “no refund” signs posted everywhere. Would have rather slept in my vehicle. Worst hotel we’ve ever seen.
Stayed 2 nights in Mar 2022
Response from D.Miller on Mar 7, 2022
Thank you for bringing this to my attention. I will address the issues.

2/10 Terrible

Johnathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here if you like your life.
I didn't stay I checked out 3 minutes after I got there. The bathroom in my room had dried blood on the wall. Cigarette burns, and paint splattered all over the furniture. The smell of mold, urine, and drug usage throughout the lobby, hallway and in the room itself. Was told they have a no refund policy, even though I was only in the room for 3 total minutes. Someone was getting beat up two doors down from my room by multiple people. This place would be great for the next Texas Chainsaw Massacre movie, except it's in Louisiana.
Stayed 1 night in Feb 2022
Response from D.Miller on Mar 1, 2022
we are working to fix the issues. Thank you for calling it to our attention.

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
LET ME TELL you how awful this place was!! We checked in (with my 2 young kids) the lobby smelled strongly of pot!! I was willing to look past that considering we were all tired and just wanted to sleep. When we got to our room, it was TERRIBLE!! Their were ROACHES in the bathroom and tub, a dirty bandage in the bathtub, no toilet paper, toilet was dirty, before we even put our bags down I noticed a platter on the wall, which looks to be dried blood or fecial matter!! I was completely DISCUSSED!! I got my kids out of there before they could even sit down!! Front desk was rude also! Not even willing to hear my complaints!! DO NOT RECOMMEND!!!
Stayed 1 night in Feb 2022
Response from D.Miller on Feb 28, 2022
thank you for calling this to my attention. I will look into this matter.

6/10 Okay

Steven

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean, tub/shower had a huge hole in it as well as the wall in the bathroom. Only two small throw pillows on the king size bed.
Stayed 1 night in Feb 2022
Response from B Evans on Feb 21, 2022
Sorry for your inconvenience, we are replacing the bath tub at the moment. We are working to make all improvements. Thank you for calling it to our attention!

2/10 Terrible

RONL

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no pillows, no soap, no towels or washcloths, cigarette holes in sheets, mold in bathroom, floors broken and roaches, bed falling apart.
Stayed 1 night in Jan 2022
Response from D.Miller on Jan 24, 2022
We are working to fix the problem. Thank you for letting us know.

2/10 Terrible

angie

Liked: Staff & service
Disliked: Property conditions & facilities
I ASK FOR MY MONEY BACK AFTER LOOKING AT THE ROOMS. BUT STAFF WAS FRIENDLY
Stayed 1 night in Dec 2021
Response from D.Miller on Jan 4, 2022
Thank you for your feedback. We are working to update and remodel our rooms.

2/10 Terrible

Jarvis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse hotel I ever stayed in it was dirty tv didn't work properly and they have roaches I would recommend y'all take them off y'all site horrible and smells like pee looks nothing like pictures on the internet I really wanted a refund
Stayed 1 night in Dec 2021
Response from D.Miller on Dec 13, 2021
THANK YOU FOR LETTING US KNOW. WE ARE WORKING TO IMPROVE OUR HOTEL. SORRY YOUR STAY WAS BAD.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again unless I start drug dealing!
Let's start from the top! Well as soon as we arrived and pulled up, we immediately was met with a look of a hotel that needs to be bulldozed over and rebuilt. It said no smoking and when we walked through the door, the receptionist was burning away like a freight train. As I was securing stuff in my truck to park for the night, crack dealers popped up out of the wood work like roaches, we made me carry my weapon. The room, OMG, a mess that you would find in a horror movie. The only thing that was good about the room was the beds were soft, clean and clean covers what was on the bed, and that wasn't much. Now I understand when you pull up it says No Refunds! You make reservations online and when you get there your like, Hell No! The review must be fake.
Stayed 1 night in Nov 2021
Response from D.Miller on Nov 29, 2021
thanks for letting us know your concerns. I will be addressing the issues.

2/10 Terrible

JoKesha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY DISSATISFIED CUSTOMER
I don't even know where to start. I did not stay the room look like several homicides had been committed. The rooms connect had tissue stuck in the hole to keep from seeing the inside of the other room with a dresser in front of it to keep someone from coming in. Oh the smell was so funky it smelled like I don't know what. I highly recommend no one to live or stay there unless they homeless with nowhere else to go. I would live in a cardboard box under a bridge before I stay there.
Stayed 1 night in Nov 2021
Response from D.Miller on Nov 8, 2021
we are sorry you had a bad experience. we are working to get this issue taken care of.

8/10 Good

Krissie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I won’t stay there again room smell and no remote to tv one bad pillow for a king bed one towel no phone to call up front it smelled like marijuana in the hallway there was a dog barking through the night and when I laid in the bed it was itchy thank you something was biting me I did not sleep well and someone was knocking on my window- was on the level floor! No refrigerator or microwave a desk but no chair to do my paperwork !!!
Stayed 1 night in Oct 2021
Response from D.Miller on Oct 29, 2021
Thank you for letting us know this. We are working to fix the issues

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from D.Miller on Oct 29, 2021
We are in process of updating our hotel

2/10 Terrible

Lasonya

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was very disappointed this property was the worse I have ever stayed at and I will never stay again.
Stayed 1 night in Oct 2021
Response from D.Miller on Oct 29, 2021
We are working to improve

8/10 Good

Leon

Business traveler, Traveled with partner
Liked: Cleanliness
Cheap
Stayed 2 nights in Sep 2021
Response from D.Miller on Sep 8, 2021
Thank you for staying with us. We hope your next stay will be better

2/10 Terrible

Jane

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells horrible like a distillery.
Stayed 1 night in Sep 2021
Response from D.Miller on Sep 8, 2021
We are working to fix the problem. Thanks for letting us know

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from D.Miller on Sep 20, 2021
We are trying to update to make your stay better

2/10 Terrible

Ashley

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air didnt work which is was hot and i have myself which is pregnant and a 3 and 2 year old and they had roaches
Stayed 1 night in Aug 2021
Response from D.Miller on Aug 23, 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
un-healthy room
Staff is inexperience, Room was dirty, has no pillow, and musty air with AC units has black mold. This room should never be used until it is fixed.
Stayed 1 night in Aug 2021
Response from D.Miller on Aug 19, 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like about this property. Called to alert a late check-in, no staff available for 15 minutes after ringing the bell at desk. Check in then took an additional 15 minutes at the least. Hallways were filled with items from rooms, lamps, chairs, NASTY mattresses etc. Once in the room walls were filthy, a.c. unit falling apart and outnof wall, no towels or toilet paper in room. This is all before we were greeted by cockroaches. Only stayed for a few hours of sleep, since we checked in late.
Stayed 1 night in Jul 2021
Response from D.Miller on Aug 4, 2021
we are working to improve our hotel

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room i was given hadn’t been cleaned, second room at least had clean bedding, microwave was not useable due to being so dirty/ missing the plate. The refrigerator was also dirty. No phone in the room & no smoke detectors (they were taken off the roof). Over all was just really disappointed in this stay & that i paid what i did for a room that was barely useable
Stayed 1 night in Jul 2021
Response from D.Miller on Aug 4, 2021
we are working to improve our hotel

2/10 Terrible

SAVANNAH

Stayed 1 night in Jul 2021
Response from D.Miller on Jul 23, 2021
we are working to improve.

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from D.Miller on Jul 26, 2021
we are working to improve

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jul 2021
Response from D.Miller on Jul 6, 2021
EE

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from D.Miller on Jul 1, 2021
we are working on remodeling

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh my!!
Need updating, if the inspectors came in this place it would probably be shut down.
Stayed 1 night in Jun 2021
Response from D.Miller on Jul 1, 2021
we are working on remodeling.

2/10 Terrible

jeremiah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021
Response from D.Miller on Jun 18, 2021
Sorry you had a bad experience. We are working on the issues

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, Terrible, Terrible
Stayed 1 night in Jun 2021
Response from D.Miller on Jun 14, 2021
I am sorry you had a bad experience. Please advise what we can do to make our hotel better. We are in the process of remodeling our hotel