Ratings based on 322 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
78% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Jun 27, 2016
Perfect for our one night stay. Clean room, quite nights sleep
4 out of 5
by Not Provided

This traveler left a rating score only Posted Nov 5, 2015 on Hotels
5 out of 5
by A verified traveler

Nice hotel, close to board walk, casinos and resta

Posted Oct 13, 2015
About 20 of us came from out of town to celebrate my birthday and two of my grandsons birthdays. We had no problems checking in , the rooms was clean. Plenty towels, soap etc! The birthday celebrations was held at Joe's Crab Shack, which is near the hotel!
Comment from Hotel Management
Dec 29, 2015 by tony weible...gen. manager, Hotel Management
thank you so much for your feedback concerning you stay with us. our staff is thrilled that you enjoyed your stay with us, and we look forward to seeing you again in the near future
4 out of 5
by Naoraldo

This traveler left a rating score only Posted Sep 25, 2015 on Hotels
5 out of 5
by Kristy

This traveler left a rating score only Posted Sep 25, 2015 on Hotels
3 out of 5
by Cynthia from Denison, Tx

cheap rate

Posted Sep 22, 2015 on Hotels
The name of the motel was "Quality Inn." Desk clerk wasn't very friendly,the TV was unable to get any stations my husband missed all the weekend games. Breakfast was good, grounds clean and pretty quiet for being on the interstate.
Comment from Hotel Management
Mar 5, 2016
I APOLOGIZE FOR YOUR UNPLEASANT STAY WITH US AT "QUALITY INN" I AM SO SORRY FOR THE DESK CLERK THAT WAS UNPLEASANT, AND I WILL TAKE CARE OF THAT SITUATION FOR THE FUTURE. I HOPE THAT YOU ADDRESSED THE PROBLEMS WITH THE TV WITH OUR GUEST SERVICES REP, AND I CERTAINLY HOPE THAT THESE PROBLEMS WERE RESOLVED FOR YOU. IF YOU DID NOT LET US KNOW, IN THE FUTURE IF YOU CHOOSE TO STAY WITH US AGAIN, PLEASE ADVISE OUR STAFF OF ANY ISSUES YOU MAY HAVE, AND WE WILL BE HAPPY TO RESOLVE THEM, I HOPE THAT YOU WILL CONSIDER STAYING WITH US AGAIN, AND WE WILL LOOK FORWARD TO SEEING YOU SOON. THANK YOU AGAIN, TONY WEIBLE, GM.
5 out of 5
by A verified traveler

Posted Sep 21, 2015
Pros: it was close to all the casinos and to I-20
had awonderful time at the hotel. my room was nice and clean.
Comment from Hotel Management
Dec 29, 2015 by tony weible...gen. manager, Hotel Management
thank you for your feedback on your stay with us. we look forward to seeing you again in the near future. thank you again, tony weible...gm
4 out of 5
by A verified traveler from Bossier City, La

Posted Sep 15, 2015
Nice hotel quiet neighborhood it was clean the carpet need a little attention the couch had a few stain on and bathtub had dirty ring. But other than that I would stay again for a cheaper rate
Comment from Hotel Management
Jan 1, 2016 by tony weible...gen. manager, Hotel Management
THANK YOU FOR YOUR COMMENTS ON YOUR STAY AT OUR HOTEL. I UNDERSTAND ALL OF YOUR CONCERNS, AND WISH TO INFORM YOU THAT THESE ISSUES HAVE ALL BEEN RESOLVED. ALL OF OUR TUBS HAVE BEEN COMPLETELY REDONE, AND OUR CARPETS ARE NOW BEING CLEANED ON A REGULAR SCHEDULE. I HOPE WE WILL SEE YOU AGAIN IN THE NEAR FUTURE. THANK YOU AGAIN, HOPE TO SEE YOU SOON. TONY WEIBLE, GM
4 out of 5
by A verified traveler

It was pretty cool!

Posted Sep 9, 2015 on Hotels
My mom and I came to stay for the weekend to celebrate my birthday! The neighborhood wasn't the friendliest but the room was very clean and the continental breakfast was good! The morning staff was friendlier than the evening staff.
Comment from Hotel Management
Mar 5, 2016
THANK YOU FOR YOUR COMMENTS ON YOUR STAY. I UNDERSTAND YOUR CONCERNS ABOUT THE NEIGHBORHOOD, BUT HONESTLY, IT IS ONE OF THE QUIETEST AND CALM PLACES IN THE CITY. I HOPE THAT YOU WILL CONSIDER STAYING WITH US AGAIN, AND LOOK FORWARD TO SERVING YOU DURING YOUR STAY. THANK YOU AGAIN, AND WE WILL SEE YOU SOON TONY WEIBLE, GM.
4 out of 5
by Kevin from Baton Rouge

Pretty good

Posted Sep 8, 2015 on Hotels
This hotel location was right off the freeway and just a couple blocks from the Gold Nugget in an OK but not great neighborhood. The room was big and equipped with a microwave and fridge and a pretty good hot breakfast was included. And the room was clean except for a very musty smell because of the carpet. It was vacuumed but obviously not steam-cleaned often enough.
Comment from Hotel Management
Mar 5, 2016
THANK YOU FOR YOUR COMMENTS ON YOUR STAY WITH US. I WOULD LIKE TO INFORM YOU THAT WE ARE NOW STEAM CLEANING OUR CARPETS ON A REGULAR SCHEDULE. I HOPE THAT YOU WILL CONSIDER STAYING WITH US AGAIN, AND WE WILL LOOK FORWARD TO SEEING YOU AGAIN. THANK YOU AGAIN, TONY WEIBLE, GM