Ratings based on 92 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
Clerk unfamiliarPosted May 6, 2016
Barksdale Air Show was taking place which is why I travelled to Shreveport. An event that draws over 100,000 or possibly 200,000 yet the clerk was clueless.
by Jeff from Shreveport
Weekend stayPosted Feb 16, 2016 on Hotels
Check-in was quick and front desk agent friendly. Room was a queen suite. The bed seemed smaller than a queen, only issues were the fact that the A/C unit is in the room right next to the bed and it's loud, also the hotel is close to the interstate so you'll hear some traffic. Breakfast buffet was ok, would have been better if they had bacon and more than one waffle maker.
by A verified traveler
The person who checked us in was very nice.Posted Jan 25, 2016
Excellent hotel I would stay there again it was perfect for our needs
Not the Usual Marriott ExcellencePosted Dec 21, 2015 on Hotels
Surly front desk clerk. The free breakfast was mediocre (soggy, microwaved hash browns for example). This hotel is adequate, but lacks the usual "above and beyond" details that justify spending more for a Marriott Hotel. The staff needs some coaching.
by A verified traveler from Chicago
Great place to stayPosted Dec 17, 2015
I have a wonderful and pleasant stay. The staff was friendly and helpful. I will stay here again.
by Lorenzo from Shreveport
Iron rackPosted Nov 16, 2015 on Hotels
Everything was perfect except the sofa. When I open the sofa to go to sleep I was disappointed on the lack of padding on the mattress. That problem has to be taken care of immediately.
by Pat from Shreveport
All you need!Posted Nov 10, 2015 on Hotels
We stay at Residence Inn whenever we can. The Romans are comfortable and they have all you need. They have bteskfast and supper, coffee in the room and a good pantry service.
by A verified traveler from Texas
Excellent stay.Posted Oct 13, 2015
I had a wonderful time. Though it was only an overnighter, it seemed longer because of the good service and hotel. I would definitely recommend it!
by Stefano A from San Antonio, TX
Couldn't have been better.Posted Sep 9, 2015 on Hotels
The staff were very polite, kind, and cleanly.
by Pat and Barb from Ames, Iowa
Just like home!Posted Sep 4, 2015 on Hotels
It was like being in our own home and the staff was very helpful and much help from the kitchen staff as well.