Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

A bit Fawlty Towers

Posted Aug 2, 2016
Pros: Close to motorway. Bar was open pretty much all night so we were able to have a late pint. Barman was friendly and helpful.
Cons: Clearly there seems to be some management issues if we were allocated to a dirty room.
Location: The Wrekin is very nearby, which I understand is a big hill you can walk up. We were attending a wedding so didn't do anything else.
We arrived rather tired after a horrendous 5.5 hour drive from London through Friday afternoon/evening traffic. We found parking and lugged our heavy bags to reception. Check in was fast. We were told we were in room 28 and pointed down the corridor. Having not been told what floor, we assumed 2nd (room 28). We lugged our heavy bags into the lift, and pressed up. The lift was very creaky and we thought for a while we were stuck but eventually we arrived at 2nd floor, but all the rooms there were 201, 202 etc. So we looked again at the room card and it hard 028. So we thought the leading zero must mean ground. Back down in the elevator, but still we can't find our room. We see a member of staff who tells us its on first floor. Irritating, and another ride in the creaky elevator, lugging our heavy bags once again. This hotel has a fire door every few yards, very tricky to lug bags around this hotel. We arrive at room 028 and my wife immediately looks at the bed, where on one side the pillows have a big dent in them, and the bed looks like someone had been laying on it. We check the bathroom and the towels are dirty, and the coffee mugs too. Our room had not been cleaned. Not wishing to lug our bags yet again, I stayed with them and my wife went back down to reception. Eventually a member of staff appeared. They expressed surprise that the room wasn't cleaned but gave us keys to 023. This was the other end of the corridor. Half an hour after arriving, we had a room.
4 out of 5
by A verified traveler

Nice hotel, just check for a quiet room.

Posted Jun 26, 2016 on Hotels
A two-night stay, almost entirely satisfactory; we dined in the hotel restaurant on one evening and enjoyed a nice meal from a good menu. The shower did not work on the first evening, but was put right on the second day (ought to have been routinely checked by housekeeping??). Our main concern was that the hot water in the bathroom was DANGEROUSLY hot...needed a warning notice at the very least! We were in Room 104, which was over the bar...there was a little noise on the first evening, which didn't really disturb us, but we would avoid this room in future, if there were, say, a wedding with music, it could definitely be a problem.
5 out of 5
by A verified traveler from Newark

Father Day Gift

Posted Jun 24, 2016
Pros: Location, Staff, Room, Food, Scenery, Peace and Quiet.
Cons: N/A
Location: Opposite the Hotel there is wood where you can take a walk, very close to the town of Wellington. Met some very friendly people.
My children got me a ticket to the Cosford Air Show, rather than having to get up early my wife and I decided to book a room near to the event. Expedia came up with the Bookatree Hall Hotel, after reading through the reviews and the proximity of the hotel to the event we went ahead and booked. The whole process was very easy and the updates from Expedia were very good and kept us informed. When we arrived at the Hotel the first thing that met us was the peaceful and beautiful location, one thing that did concern us was there was a wedding on. However our concerns were put to rest as the reception was held in a different part of the hotel and as for the disco noise we could not hear anything. the staff were friendly and nothing was too much for them if you had any questions or wanted any info on the nearest shops, petrol station etc. We decided to have a meal at the Hotel and I have to say the food was excellent and reasonably priced too. The room was very good and clean, my said it was one of the best nights sleep she has had in a long while. I would highly recommend the Buckatree Hall Hotel and if we go to Cosford Air Show next year this is the place where we stay at.
5 out of 5
by roy from Hemel hempstead

Great hotel

Posted Jun 7, 2016 on Hotels
Lovely hotel amazing location
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 2, 2016 on Hotels
4 out of 5
by Damian from Kent

Relaxation Weekend

Posted Jun 1, 2016 on Hotels
Very friendly staff, great breakfast.
5 out of 5
by NickMc from Martlesham Heath

well worth a stay

Posted May 30, 2016 on Hotels
we decided to have a leisurely drive to Wales and break our journey at the Buckatree. we are both glad we did. whilst I found bed a tad firm my partner slept soundly. the staff were very welcoming and personable. evening meal average breakfast good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 16, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 2, 2016 on Hotels
5 out of 5
by James from Devon

Nice hotel

Posted Mar 14, 2016 on Hotels
Have stayed at this hotel several times now over the past year, the staff always seem friendly and the bar food is good. The best bit is it's proximity to the Wrekin, you can walk to the main route up from the hotel. Get your boots out and earn your evening pint!