Ratings based on 91 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
by A verified traveler from Surrey
Picturesque hotel shame about the staff's attitudePosted Jul 28, 2015
Historic hotel situated down a wooded lane,ideal for a wedding venue... room was quite good although it had looked like they had recently refurbished & not removed the dry plaster or paint spots from inside the bath! Staff weren't very welcoming upon arrival & even worse at breakfast the next morning - they decided to argue with me 'at the breakfast table' in front of the other hotel guests saying that I was on a 'room only' basis! I explained once I've eaten my breakfast that I would provide the appropriate paperwork, they continued to argue with me then & there... Once I got to reception with my luggage & paperwork they then said 'oh, sorry'.Its not good enough to be haled up in front of other guests - how unprofessional indeed. Our first & last stay..reading other reviews they have said the same...lovely hotel, poor staff!
by A verified traveler from middlesex
It was awful room 12 is not fit for a couplePosted Jun 29, 2015
Room 12 was awful there is no standing room, it is not fit for a couple well overpriced, the glasses for washing your mouth are situated behind the toilet on a small shelf very unhygienic
for Couplesby A verified traveler from Kensington, MD
Change of pace from bed and breakfastsPosted Jun 3, 2015
Pros: We loved the fact that it was an historic building with lovely grounds and a great ambiance. We can see why this is a popular wedding venue.
Cons: There was only one price for the breakfast and it was not cheap compared to other costs. A lower price for a continental breakfast would be good.
Location: Madeley Court is close to the Iron Bridge Gorge World Heritage site and a short drive to the town of Shrewsbury, with its Tudor architecture.
After staying at small bed and breakfast establishments (although they were nice and we enjoyed them), it was great to be in a large room (with a huge bathroom) on the first floor and be able to have dinner without leaving the premises. Dinner was excellent also. Our stop at the Madeley Court served as a bit of a respite from our hectic motor tour of England (although we only stayed one night).
for Everyoneby A verified traveler from Sussex
Good location, not a 4* thoughPosted May 17, 2015
I booked this hotel for a company books g as we were exhibiting at the nearby international centre. While the price was good and the venue looks superb as you pull up, once you get to your room things change a bit. I'm certainly not saying the hotel is bad, it's just not as good as it thinks it is. The rooms are small and feel old and tired with no Air Con. One thing I will not criticise is the staff, without a doubt all of the staff were brilliant. Very personable, friendly and helpful. Ellie, on reception recommended an amazing Indian in Ironbridge (PONDICHERRY) which I cannot praise enough. We ate at the hotel on Friday night and only made it to the restraunt at 10 which is when they close, all staff, food and service were superb and the kitchen was kept open until almost midnight and we were made to feel very comfortable. If you are after a reasonable hotel with great relaxed service and good food I suggest you stay here, if like one customer I heard sounding off, you want a nice big room with modern furnishings and a great fitness centre I suggest you find somewhere else.
for Couplesby A verified traveler
Quiet & comfortablePosted May 14, 2015 on Hotels
The hotel was a great place to stay for visiting Ironbridge. Not all the rooms are in the old part of the manor house, ours was in a newer section - but the room was large and comfortable (with a *massive* bed - too big in fact!) The location is wonderfully quiet too. No road noise at all. The staff were lovely too - polite, friendly and helpful. We only ate breakfast in the hotel, so I can't comment on the evening catering; but overall we were very happy with our stay & would definitely return again sometime.
for Business Travelersby John from uk
Nice, but not great with a few nigglesPosted May 10, 2015 on Hotels
Unique hotel - hidden away so very quiet, nice lake. But not really designed for business travellers as poor seating in room to work at, and dead spots around hotel for wireless signal. Nice enough hotel and good food though.
for Everyoneby A verified traveler from aylesbury
Nice hotel close to telfordPosted May 8, 2015
Great hotel, very close to ironbridge. Bit of a taxi journey in Telford but very cheap trip which cost only 5 or 6 pounds considering the distance from the centre. Comfortable room, good shower and bed. Recommend it if you want a hotel out of the town or if you are going out to Telford.
for Getaway With Friendsby A verified traveler
Could be so much better!Posted Mar 28, 2015 on Hotels
Lovely setting, beautiful old building. We were in a new wing. Standard type basic room. Only One bedside light, very thin duvet and no blanket (both problems remedied next day). Spotlight outside room that stayed on all night so room permanently lit. Room very dusty and not very clean. Bed hard and plasticky mattress protector - in dire need of a soft topper. Only 2 teabags per day and the mint tea not replaced at all, no biscuits. The saving grace was the excellent breakfast - great choice and all superbly cooked - full marks to the chef. Waitress staff excellent too. This is such a lovely building and setting it is a shame that the overall impression is of a hotel that is scrimping at every opportunity.
for Business Travelersby Suzanne
Posted Mar 24, 2015 on Hotels
by A verified traveler from bristol
Do not stay here if you have children.Posted Feb 22, 2015
Do not stay here if you have children. The noises coming from the above room woke us up in the night and kept us awake for hours. This hotel is NOT 3.42 miles from Shrewsbury, more like 15miles.