Posted Jan 2, 2017
Will never stay here again, the room was a disgrace. Carpets were filthy, loose tiles in the bathroom and bath filled with water when showering, the room was dated and extremely uncomfortable and unclean. The check in experience was horrible as we were kept waiting for over 15-20 mins for someone to come to the desk and see us and when the staff member saw us from the office behind reception after we rang the bell, he told us to wait and so we continued waiting and it was past 11.30pm and we were tired and cold and had lots of bags to carry. Unacceptable. We paid £60 for one night and I find this totally unreasonable for the room we were given and the lack of service we received.