Ratings based on 251 Verified Reviews

4.0 out of 5
78% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from KL Malaysia

Great location & friendly staff

Posted Apr 7, 2018
Hotel nearby lots of restaurants & shopping mall just beside the hotel.
Comment from Hotel Management
Apr 9, 2018 by Jade, Hotel Management
Thank you for your good comments. Warm welcome to your patronage again. Hotel General Manager
5 out of 5
by A verified traveler

Posted Feb 11, 2018 on Hotels
Comment from Hotel Management
Apr 11, 2018 by Jade, Hotel Management
谢谢您的点评, 欢迎您再次光临。 酒店总经理
4 out of 5
by A verified traveler

Frigging annoying check in and check out

Posted Jan 22, 2018 on Hotels
As always with Chinese hotels,does not matter if its a hostel or a five star,the service or lack of it,check in is slow,they check all as if you are some criminal and not someone thet brings then business,deposit,he asked for 2000rmb that i dodit carry with me,then it was 1000 then it was 500,my room is paid for in advance and im not a thief,check out same thing,he asked me five tomes i i took anything from the minibar,THERE WASNT ANYTHING IN THE FRIGGING MINIBAR!what could i take?China is rteally a place the less intyeraxction you do with service people the better for your nerves,its not the lack of English,its the lack of grey matter in their brains,if you ask me five times for the minibar why dont you just send someone to go and check?really annoying ansd spoils your otherwise fine stay another thing,theres plenty of notices put up by the police regarding "lecherous acts",what are the hookers by the lift doing there?they were pretty,though,but put your act together if you want better feedback
Comment from Hotel Management
Feb 1, 2018 by Jade, Hotel Management
Thank you for your valuable comment. We will further train up our staff and enhance our service levels. We look forward to your patronage again. Hotel General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2018
nice hotel clean, old TV, not much english tv still ok to go there again, good breakfast.
4 out of 5
by A verified traveler

All good except cold food in the lounge.

Posted Dec 24, 2017 on Hotels
Good hotel overall in a nice and busy part of the city. We stayed in the executive floor and the lounge is great with good view of the city and nice and tidy. Unfortunately, the breakfast served in the lounge is all cold. Not heated up and not kept warm, not good to have cold fry eggs, sausages and dim sum. We expected better food in an executive lounge. Nonsmoking floor but smells of smoke everywhere.
Comment from Hotel Management
Dec 27, 2017 by Jade, Hotel Management
Thank you for your valuable comment. We look forward to your patronage again. Hotel General Manager
5 out of 5
by Mabel

Posted Dec 5, 2017 on Hotels
the hotel is old that has been in Shunde for over 20 years. It is clean and the service is good. The location also is convenient to go around that area.
Comment from Hotel Management
Dec 11, 2017 by Jade, Hotel Management
Thanks for your valuable comment. Hotel renovation plan has been worked out and would carry out to provide with a brand new experience to you. We all look forward to welcoming your patronage again. Hotel General Manager
5 out of 5
by On Fat

Posted Sep 27, 2017 on Hotels
Good hotel and convenience in location. Clean and good bath. Wifi is excellent.
Comment from Hotel Management
Oct 6, 2017 by Jade, Hotel Management
Thank you for your good comments. Warm welcome to your patronage again. Hotel General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Lovely hotel offering great value.

Posted Sep 8, 2017 on Wotif
Pros: Very, clean, comfortable and the staff were always very pleasant and accommodating.
Location: Location was ideal for my work requirements. Conveniently surrounded by many shops and restaurants.
In more than 30 years of traveling and staying at hundreds of hotels, I have never before been offered a free welcoming soup on my first night, delivered to my room. It was a lovely gesture and most welcome after a busy work day. BTW, the chicken soup was absolutely delicious!
Comment from Hotel Management
Sep 12, 2017 by Jade, Hotel Management
Thank you for your high praise and good comments. Warm welcome to your patronage again. Hotel General Manager
4 out of 5
by Kim

Convenient location

Posted Aug 8, 2017 on Hotels
Stayed 2 nights. It was a very pleasant stay in nice clean and comfortable room. Had a wonderful buffet dinner at the hotel's restaurant for 150 yuan. Hotel is located next to New World plaza and 5 minutes walk to the shopping street and restaurants.
Comment from Hotel Management
Aug 14, 2017 by Jade, Hotel Management
Thank you for your good comments. Warm welcome to your patronage again. Hotel General Manager
4 out of 5
by Xiao Hua

Posted Jun 20, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017 by Jade, Hotel Management
谢谢您的点评, 欢迎您再次光临。 酒店总经理