Ratings based on 1,332 Verified Reviews

4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

Next to train station

Posted Jan 20, 2018
Modern clean hotel near BTR easy walk for MBK and Siam shopping nice restaurant for breakfast
Comment from Hotel Management
Jan 21, 2018 by Vallaya P., Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

New Year holiday

Posted Jan 8, 2018
Staff is very helpful for a visitor from out of town. The majority speak English. Follow up on tour booking is excellent. Getting around town on the train is just a step away. As with most ibis hotels of this rating, the breakfast was excellent.
Comment from Hotel Management
Jan 8, 2018 by Deborah, Hotel Management
Dear Expat traveler, Thank you very much for your generous comments. It is great to read about your pleasant recent stay with us, I am very happy that you found our service quality excellent, I have shared your wonderful compliment to all the teams. We aim to make the stay of our guest a memorable and unique one and I believe that this feedback will is an encouragement to all of our employees. Again, thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Yours sincerely, Sebastien Salmon General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Nice hotel nearby Siam

Posted Jan 6, 2018
Hotel is quite nice and really close to shopping center. Not bad for breakfast and overall.
Comment from Hotel Management
Jan 7, 2018 by Deborah, Hotel Management
Dear RP: Thank you for your feedback on ibis Bangkok Siam. I am happy to learn your overall satisfaction. I will share your comments with our team. All along, we have been relentless in improving the quality of our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Yours sincerely, Sebastien Salmon General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

In the heart of it

Posted Dec 30, 2017
Wanted to stay near the Jim Thompson House. Little did I know, but it was in the alley next to the Hotel! Hotel is nice, I was on the 14th floor, great view, across frim the subway and a large shopping complex! An all night food fair was going on, as well. There is also a 7-11 in the lobby. Would definitely do this again.
Comment from Hotel Management
Jan 1, 2018 by Deborah , Hotel Management
Dear Richard, Thank you very much for your wonderful review and great score. I am so delighted to learn about your enjoyable stay and that you found the location in the heart of the City at your convenience. The location is indeed our strength as the hotel is easy to access by sky train and also surrounded by several attraction place. Thank you again for your fantastic review and we all look forward to welcome you back for another memorable stay . Sincerely, Sebastien Salmon General Manager
3 out of 5
by A verified traveler from Singapore

Hotel room too small for its price

Posted Dec 26, 2017
Hotel room space especially toilet is pathetic small. Do not recommend for those whom prefer bigger space. Pricing is not cheap too.
Comment from Hotel Management
Dec 27, 2017 by vallaya, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

great location near BTS and shopping malls

Posted Dec 18, 2017
Pros: Location and friendly staff
Cons: Help guest to get reliable taxis
Location: Easy access to shopping malls and night markets
Staff is very friendly and helpful. There is a 24 hour convenience stall which enables us to grab a bite before heading off to airport early in the morning
Comment from Hotel Management
Dec 19, 2017 by Ibis Bangkok Siam Team, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveler

Posted Dec 18, 2017
Very bad experience Rooms so small Toilet very small No accessories inside toilet
Comment from Hotel Management
Dec 24, 2017 by Ibis Bangkok Siam Team, Hotel Management
Dear Value Guest, Thank you for taking the time to tell us about your experience at the Ibis Bangkok Bangkok Siam . I am terribly sorry to hear that our standard facility and room could not meet your expectations. Please allow me to express my most sincere apologies to you. I would like to reiterate our commitment to high quality standards, and I hope to have the chance to welcome you back and better serve you. Yours sincerely, Sebastien Salmon General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Thailand

Good location

Posted Dec 17, 2017
Good location Near the BTS station and MBK Can walk to Siam just 5-10 mins The staffs are friendly and helpful
Comment from Hotel Management
Dec 24, 2017 by Mercure Bangkok Siam Team,, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from HK

Convenient location

Posted Dec 14, 2017
Too small the washroom and a bit dusty in room that needs more clean up. Conveniently located next to BTS station and close to shopping mall.
Comment from Hotel Management
Dec 17, 2017 by Deborah, Hotel Management
Dear Joe, Thank you for taking the time to share your honest feedback. I am sorry to learn that the service provided did not meet your expectations; please allow me to express my sincerest apologies. I truly consider your comment , kindly note that it does not reflect our brand standard. I have immediately shared your feedback with the concerned department . In the meantime I am happy that you enjoyed the convenient location doorstep from BTS National Stadium station and several shopping malls. I hope that this unfortunate issue will not deter you from staying with us, I hope that you will give us the opportunity to welcome you back and demonstrate our commitment in guest experience. Sincerely, Sebastien Salmon General Manager
4 out of 5
by A verified traveler from Singapore

Do not choose this hotel if Wifi is important

Posted Dec 6, 2017
Pros: The hotel is right next to National Stadium BTS. Room is small but cosy and is away from traffic. Rooms start from the 10th floor
Cons: Offer more toiletries
Location: The hotel has a 7-11 on the ground floor which makes it easy to buy purchases.
The wifi at the hotel on the 10th floor (where our room was) was disappointing. It did not work for the full 5 days we were there. We had to go to the lobby to use wifi. The problem was not fixed despite us telling the reception 3 times. Had to use a prepaid SIM Card to do research. Other than that, it was a good experience.
Comment from Hotel Management
Dec 9, 2017 by Deborah, Hotel Management
Dear Singapore, Thank you very much for sharing your recent experience with us. I am so happy to learn about your delightful stay and your satisfaction with the convenient location and 7/11 store on the ground floor. I regret to hear that the 10th floor did not meet your expectations and that the unfortunate wifi issue was not properly handle by our team. This service is unacceptable and it does not reflect our brand standard, I truly consider your feedback . Appropriate measure will be taken to improve our service quality in order to prevent from similar issue. I look forward to welcome you back again and demonstrate our commitment in guest satisfaction. Sincerely, Sebatien Salmon General Manager