Ratings based on 2,260 Verified Reviews

4.5 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Singapore

Location is Excellent and hotel is beyond superb

Posted Nov 18, 2017
Pros: Location and convenient
Cons: a database system for returning guest.
Location: if u love shopping, this hotel is fantastic for you. walking distance to every shopping paradise.
Stayed in this hotel for the fifth time and still continue to choose this whenever i came to bangkok. location right above MBK mall, everything is walking distance, BTS train station is connected. well recommended to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Good location

Posted Nov 17, 2017
Close to BTS and MBK shopping centers . The hotel bed is a bit soft.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to shopping and sights!

Posted Nov 15, 2017
Great location, easy to get around and hear arts centre and major shopping malls!
Comment from Hotel Management
Nov 17, 2017 by Patcharee P. (Resident Manager), Hotel Management
Thank you very much for your wonderful review and for staying with us currently. We’re thrilled to know that you are pleased with our convenient location. We appreciate your valuable feedback and we hope to welcome you back soon for another great experience! Sincerely yours, Patcharee P.
3 out of 5
by A verified traveler from singapore

Bathroom and Shower need upgrading

Posted Nov 13, 2017
Checked into room 1710. Shower not good; hose has missing parts and needs replacement. Changed to room 2711. Bathtub stopper needs replacement. Room and bathroom look old and jaded. Staff were pleasant but experience did not wow; no effort to go the extra mile; hence we have decided this will be the last time we checked into Pathumwan Princess.
Comment from Hotel Management
Nov 15, 2017 by Patcharee P. (Resident Manager), Hotel Management
Thank you very much for your constructive feedback. I regret to hear that we have not been able to meet your expectations. Once again please accept my sincere apologies and please trust that we will work harder for immediate improvement. Sincerely yours, Patcharee P. Resident Manager
4 out of 5
Recommended
for Couples
by A verified traveler from australia

close to fantastic shopping

Posted Oct 31, 2017
Pros: great staff
Location: next to mbk and skyrail
great staff , next to MBK and skyrail , great rooms
Comment from Hotel Management
Nov 3, 2017 by Patcharee P. (Resident Manager), Hotel Management
Thank you for your generous compliments and for choosing to stay with us. It brings me pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. Sincerely yours, Patcharee P.
4 out of 5
Recommended
for Everyone
by A verified traveler from spore

Near BTS

Posted Oct 30, 2017
nice and clean hotel near shopping mall walking distance to siam centre area .breakfast with a good spread.
Comment from Hotel Management
Nov 7, 2017 by Patcharee P. (Resident Manager), Hotel Management
Thank you for your generous compliments and for choosing to stay with us. It brings me pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. Sincerely yours, Patcharee P.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2017
Very nice hotel close to All shopping centre close to the river we had very good time
Comment from Hotel Management
Oct 30, 2017 by Patcharee P. (Resident Manager), Hotel Management
Thank you for your generous compliments and for choosing to stay with us. It brings me pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. Sincerely yours, Patcharee P.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Very nice, very clean,right at all big shopping.

Posted Oct 26, 2017
Pros: I like the staff very friendly, good service, the bed is perfect, room cleanliness is the most important for me and the hotel doesn't let me down.
Cons: Cannot think of anything that need to be improved.
Location: Perfect location. They have shopping center and restaurants for all price range from cheap to high class at hotel door step.
The girl at the reception very friendly and check in fast and easy. Staff very friendly, the room spaceous and very clean. There is nothing that I can fault in this hotel. Location is very good right at the heart of the shopping center. I shop all day making many trip back to the hotel drop off shopping back to the shop. Shopping and restaurant at your door step. Perfect place to stay.
Comment from Hotel Management
Oct 30, 2017 by Patcharee P. (Resident Manager), Hotel Management
Thank you for your generous compliments and for choosing to stay with us. It brings me pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. Sincerely yours, Patcharee P.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Excellent Location

Posted Oct 24, 2017
Great location as it’s attached to MBK Centre and walking distance to Siam Paragon Mall. Rooms were spacious and staff were friendly.
Comment from Hotel Management
Oct 27, 2017 by Patcharee P. (Resident Manager), Hotel Management
Thank you for your generous compliments and for choosing to stay with us. It brings me pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. Sincerely yours, Patcharee P.
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Comfort in the city

Posted Oct 22, 2017
Great facilities Comfortable rooms Convenient location
Comment from Hotel Management
Oct 27, 2017 by Patcharee P. (Resident Manager), Hotel Management
Thank you for your generous compliments and for choosing to stay with us. It brings me pleasure to know that you thoroughly enjoyed your stay here as we aim to provide our guests with memorable experiences. Sincerely yours, Patcharee P.