Ratings based on 1,754 Verified Reviews

4.6 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great Hotel

Posted Jan 15, 2018
Pros: this hotel is located in between Siam and Pratunam Area by walking distance,
Cons: wardrobe and cabinets are old and hotel mgmt should consider changing to new ones and nightly rates should be lower due to these problems.
Location: near to shopping areas and all walking distance,, cafes, street foods..
everything was great. the staffs are really helpful and they even accept my request of late check-out. we had a great time staying at this hotel as is accessible to the shopping areas. One thing is about the 2 pin plug which is dangerous as the plug itself looks like anytime will be entirely remove if dont take note of it and the wardrobe is a bit old.. the hotel may consider changing the wardrobe as need a bit of force to push the door...
Comment from Hotel Management
Jan 17, 2018 by VIE Team., Hotel Management
Dear Ms. Jennesa, We would like to thank you for your review. Please accept our sincere apologies for the issue about the wardrobe conditions. Surely, your comments has noted to our management and engineering team. Our guest’s feedback is extremely important to us. VIE hope to has the opportunity to welcome you back again. Sincerely yours.
4 out of 5
Recommended
for Everyone
by A verified traveler from Macau

Posted Jan 6, 2018
Great location, rooms are spacious and clean. Staffs are helpful and friendly.
Comment from Hotel Management
Jan 10, 2018 by VIE Team., Hotel Management
Dear LilJerry, We would like to thank you for your review. We are glad to hear that you are happy during your stay with us. We hope to have a chance to welcoming you again in Bangkok. Sincerely yours
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Jan 2, 2018
great staff and experience with the hotel, good location too!
Comment from Hotel Management
Jan 3, 2018 by VIE Team., Hotel Management
Dear Mr. James, Thank you very much for sharing your stay experience at VIE Hotel. We really glad to find you were happy during your stay with us. Your review is valuable for all our team. We will do our best to serve the best service to our customers. Hope you have the memorable moment during your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Hotel Staff

Posted Dec 31, 2017
The hotel staff is very helpful and friendly. We have problem on the pillow ie neck pain for the first night as the pillows were too soft for us. We have requested for the change of the pillow for 2nd night and the hotel staff had changed the pillows.
Comment from Hotel Management
Jan 4, 2018 by VIE Team., Hotel Management
Dear Ms. Elin, We really glad to hear that you had the good experience during your stay with us. We would like to apologize on the 1st night that our pillow to soft that caused your health condition. On behalf of all team member, we would like to thank you for your 5 stars rating which encourage us to keep our best job. We hope to have a chance to welcoming you again for your next visit. Kindly advise your favorite pillow menu with our team, so we will arrange the perfect match for your future stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2017
Friendly staff Convenience place Wi-Fi signal very strong
Comment from Hotel Management
Jan 4, 2018 by VIE Team., Hotel Management
Dear Sir, We would like to thank you for your 5 stars rating. On behalf of VIE Team, we really glad to serve our best service to our valuable guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Dec 30, 2017
I had a great 2 nights in the hotel, the room is big with good condition. The staff is awsome, great people and kind of close to shoping areas
Comment from Hotel Management
Jan 10, 2018 by VIE Team., Hotel Management
Dear Sir or Madam, We would like to thank you for your 5 score review. It’s always a pleasure to receive the positive feedback from our valued customers. We look forward to welcoming you back again at VIE Hotel. Sincerely yours.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice overall but some work needed

Posted Dec 29, 2017
Good overall but staff need a little more training (getting the wine list in the bar became a mission!). Was also promised an upgrade but there was no mention at check in. Bed a little too hard. Solid hotel though apart from a couple of minor grumbles!
Comment from Hotel Management
Jan 10, 2018 by VIE Team., Hotel Management
Dear Mr. Ms. Lee, We would like to thank you for your 4 score review. Please accept our sincere apologies for the issue about the staffs and bed conditions. Surely, your comments has noted to our management team to concern about the training to all team member. Our guest’s feedback is extremely important to us. We really appreciate and thank you for your comment. VIE hope to has the opportunity to welcome you back again. Sincerely yours.
4 out of 5
Recommended
for Everyone
by A verified traveler

Was there for a short time

Posted Dec 25, 2017
Free upgrade to an excellent spacious room. Close to airport train terminus.Free welcome fruit basket and food but felt privacy was violated when it was placed in my room when I was away.
Comment from Hotel Management
Dec 26, 2017 by Dee, Hotel Management
Dear Valued Guest, Season's Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Surasa Jariyachamsit (Ms.) Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2017
hotel staff were very helpful, Amek specially. It is close train station. My stay was pleasant.
Comment from Hotel Management
Dec 26, 2017 by Dee, Hotel Management
Dear Valued Guest, Greetings from VIE Hotel Bangkok, MGallery by Sofitel! Thank you so much for your time to write this wonderful review. I very much appreciate your comment that you thoroughly enjoyed your stay with us especially in our hotel facilities, hotel location, excellent service from our team particular towards to Khun Anek, I am sure that your remarks will serve as direct encouragement to all our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Kind regards, Surasa Jariyachamsit (Ms.) Guest Experience Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with friendly service

Posted Dec 24, 2017
Thank you for the upgrade for 1 of the rooms. It was a nice gesture for my family.
Comment from Hotel Management
Dec 25, 2017 by Dee, Hotel Management
Dear Valued Guest, Greetings from VIE Hotel Bangkok, MGallery by Sofitel! Thank you very much for taking the time to share your experience of VIE Hotel Bangkok. Our dedicated team is always delighted to hear when one of our guests has had a memorable stay with us. I will pass on your compliments. We look forward to welcoming you back to VIE Hotel Bangkok in the future. Sincerely, Surasa Jariyachamsit (Ms.) Guest Experience Manager