Ratings based on 97 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by Doina

There is no next time at this hotel.

Posted Feb 12, 2017 on Hotels
+: parking, big and clean rooms, good location, SPA -: dinner roomservice food was cold and probably cooked a few days ago (duck brest, halibut, pastas) ; if you pay in advance also the breakfast and you want to have it in your room, you have to pay it again; only one small shower gel in the bathroom; no shoe shine sponge, no sewing kit, no pencil and paper in the room; the water is going out from under the bathtub; the toilet water was flushing continuously.
5 out of 5
by A verified traveler

Posted Dec 30, 2016 on Hotels
relaxing stay, great spa area, friendly helpful staff BUT unable o reduce temperature in room ,much too hot
2 out of 5
by A verified traveler from Hong Kong

Posted Sep 14, 2016 on Hotels
The reception staff are not friendly and not helpful. Location is inconvenience.
4 out of 5
by A verified traveler from New York

More Like 4 Stars, Not 5

Posted Sep 8, 2016 on Hotels
More of a 4 star hotel. Luxurious compared to other hotels in the region, but it is showing its age. Peeling wallpaper, carpet stains, scuffed furniture... Also, no staff to assist with luggage. One should not have to schlep all of their bags to their rooms in a 5 star hotel unless they want to. Area was gorgeous, however, and it was nice to be away from the main part of the city in the forested area. Would stay again.
5 out of 5
by A verified traveler

Posted Aug 29, 2016 on Hotels
Lovely hotel with friendly staff. Yes the hotel is quite a way from town but whenever we asked reception to call a taxi it arrived within a couple of minutes and 15lei (£3) is so cheap to it didn't matter. Spa deserves a mention as its amazing. Pool also great although on our last day it did have a very strange smell to it that was a little off putting, other 3 days we were there it was fine.
5 out of 5
by Alex from Atlanta, GA

Posted Jul 3, 2016 on Hotels
Really beautiful hotel with a very helpful staff. Enjoyed the short time there
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2015 on Hotels
2 out of 5
by A verified traveler from in Hilton

Not family friendly

Posted Aug 26, 2015
The hotel is clean and the room was comfortable. However, the staff was unfriendly and unaccommodating. Do not book this hotel and expect to have an enjoyable time in the pool. Elderly spa members, not even hotel guests, rule the pool and the manager supports rules such as no jumping, splashing or even kicking loudly. This was not an enjoyable hotel for my family and I would not recommend paying higher prices for such an average hotel with unfriendly staff members.
4 out of 5
by A verified traveler

Posted Aug 22, 2015 on Hotels
Everything was very good except for the internet reception in room, the bed pillow and the meager bathroom amenities for a 5 star hotel. Far from the old town. You absolutely need a car to stay here.